Proven track record of successfully managing multiple assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with personnel.
Overview
7
7
years of professional experience
Work History
Server
First Watch Breakfast & Brunch
04.2023 - 07.2023
Worked effectively in fast-paced environments.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Old Navy
08.2016 - 06.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Stockroom & Sales Associate
Pacsun
07.2018 - 06.2019
Managed returns, exchanges and refunds in accordance with store policy.
Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Representative
Boost Mobile
01.2019 - 03.2019
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Overnight Manager
RaceTrac
03.2019 - 11.2019
Supervised personnel working overnight to support safe operation and maximize productivity efficiencies.
Prepared, planned and implemented training programs to support ongoing staff development.
Created nightly shift task lists to assign duties to each employee.
Server
Cheddars Kitchen Restaurant
07.2021 - 01.2022
Cultivated warm relationships with regular customers.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Prospect Park
06.2022 - 02.2023
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Certificate - Cosmetology
Aveda Institute
Baton Rouge, LA
03.2021
High School Diploma -
Scotlandville Magnet High School
Baton Rouge, LA
05.2018
Skills
Sales and Marketing
Customer Acquisition
Social Media Platforms
Time Management
Customer Service
Inbound and Outbound Calling
Timeline
Server
First Watch Breakfast & Brunch
04.2023 - 07.2023
Server
Prospect Park
06.2022 - 02.2023
Server
Cheddars Kitchen Restaurant
07.2021 - 01.2022
Overnight Manager
RaceTrac
03.2019 - 11.2019
Sales Representative
Boost Mobile
01.2019 - 03.2019
Stockroom & Sales Associate
Pacsun
07.2018 - 06.2019
Sales Associate
Old Navy
08.2016 - 06.2018
Certificate - Cosmetology
Aveda Institute
High School Diploma -
Scotlandville Magnet High School
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