Clyressia Buggs
Conway,Arkansas
Summary
Customer Service Representative with expertise in support, problem resolution, and client satisfaction. Skilled in communication, conflict management, and multi-channel support. Known for adaptability, teamwork, and consistently exceeding performance goals.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Conduent
05.2022 - 10.2024
- Supported customer satisfaction by greeting and assisting clients with detailed product and policy inquiries.
- Operated point-of-sale systems with precision. Assisted in processing cash, card, and digital payments.
- Maintained a clean, organized, and customer-focused work area.
Warehouse Associate
The TJX Companies, Inc.
02.2021 - 04.2022
- Received, sorted, and processed merchandise with accuracy and efficiency.
- Picked, packed, and shipped orders to meet production and quality goals.
- Operated equipment and RF scanners for inventory control.
- Maintained a safe, clean, and organized work environment.
- Supported team workflow to achieve daily distribution targets.
Warehouse Associate
Advance Auto Parts
10.2017 - 08.2019
- Managed incoming and outgoing shipments, tracked packages using software.
- Maintained detailed inventory records and verified order accuracy.
- Coordinated with multiple departments to resolve issues effectively.
CSR - Customer Service Representative
Food Town Grocery Stores
06.2016 - 07.2017
- Greeted and assisted customers, providing product and policy information.
- Operated POS systems accurately; processed cash, card, and digital payments.
- Maintained a clean, organized, and customer-focused work area.
Education
High school diploma -
Abba Institution of Learning
Greenville, MS10.2015
Skills
- Customer Relationship Management
- Data entry
- Call center operations
- Conflict resolution
- Account management
- Payment process
- Problem, solving multitasking
- Verbal and reading Time management
Timeline
Customer Service Representative
Conduent
05.2022 - 10.2024
Warehouse Associate
The TJX Companies, Inc.
02.2021 - 04.2022
Warehouse Associate
Advance Auto Parts
10.2017 - 08.2019
CSR - Customer Service Representative
Food Town Grocery Stores
06.2016 - 07.2017
High school diploma -
Abba Institution of Learning