CLYTHEIA PINTO
Worcester,MA
Summary
EMPLOYMENT OBJECTIVES:
Diligent and client focused masters in cyber law graduate with hands on internship experience at the Worcester Juvenile Court. Proven ability in facilitating effective communication between legal professionals and clients as well as managing case documentation and proceedings. Adept in working in high stress environments ensuring timely completion of multiple concurrent projects. Eager to apply legal acumen and a strong foundation in court procedures to contribute as a dedicated paralegal in a dynamic legal setting.
Overview
32
32
years of professional experience
13
13
years of post-secondary education
Work History
General Manager
Leslies Pool Supplies
Alpharetta, GA
05.2015 - Current
- • Exceeded Yearly Budget Goal
- • Created effective business plans to focus strategic decisions on long-term objectives: within 4-year period and continue from budget 495,000 - 1.3 million YTD.
- • Built and maintained loyal, long-term customer relationships through effective account management.
- • Enhanced operational performance by developing effective business strategies, systems and procedures.
Internship
THE COMMONWEALTH OF MASSACHUSETTS TRIAL COURT
Worcester, United States
02.2010 - 10.2010
- Interned with Judge John Leary: Aiding Defense Lawyers and Juvenile Associate judges.
- • Gained hands on experience and understanding court procedures, legal documentation, and juvenile justice system enhancing ability to provide support to team as required.
- • Monitored case status and provided case updates to clients, attorneys, and staff.
- • Served as liaison between attorneys, judges, and clients
Assistant Store Manager
Walmart
Worcester, MASSACHUSETTS
06.2004 - 07.2010
- • Answered customer questions and addressed problems and complaints in person and via phone. Facilitated with job interview processes Conducted trainings /leadership/ motivational presentations.
- • Formulated business budget planning and goals with Department Managers, on weekly, monthly and quarterly basis.
- • Checked monthly sales and performance reports to support operational planning and strategic decision- making.
Consultant
Allmerica Financial
Worcester, MASSACHUSETTS
01.1992 - 02.2002
- • Reviewed and Documented confidential information via processing through Microsoft Windows 2007, Word and Excel.
- • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- • Supported clients with business analysis, documentation, and data modeling.
Education
M.S - Criminal Justice
UNIVERSITY OF PHOENIX
Phoenix, AZ 09.2013 -
Certificate - Paralegal Studies
Bay Path University
Longmeadow, MA 03.2009 - 02.2012
B.S - Business Administration
WORCESTER STATE UNIVERSITY
Worcester, MA 09.1999 -
A.S - Business Administration
QUINSIGAMOND COMMUNITY COLLEGE
Worcester, MA 09.1995 -
Skills
Strong research skills Good communication skillsundefined
Affiliations
Ministry: Evangelism Leadership Team
Timeline
General Manager
Leslies Pool Supplies
05.2015 - Current
M.S - Criminal Justice
UNIVERSITY OF PHOENIX
09.2013 -
Internship
THE COMMONWEALTH OF MASSACHUSETTS TRIAL COURT
02.2010 - 10.2010
Certificate - Paralegal Studies
Bay Path University
03.2009 - 02.2012
Assistant Store Manager
Walmart
06.2004 - 07.2010
B.S - Business Administration
WORCESTER STATE UNIVERSITY
09.1999 -
A.S - Business Administration
QUINSIGAMOND COMMUNITY COLLEGE
09.1995 -
Consultant
Allmerica Financial
01.1992 - 02.2002
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