Cing (Molly) Man
Lawrenceville,GA
Summary
Resident Assistant with experience in leadership, emergency response training, and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning, and mediation. Positive attitude, excellent behavior, and a role model for campus residents.
Overview
3
3
years of professional experience
Work History
Lead Resident Assistant
Residence Life at Southern Adventist University
Collegedale, Tennessee
01.2025 - Current
- Developed personalized support plans in collaboration with residents to meet their individual needs.
- Maintained confidentiality of all student matters, school data, and personal information.
- Enforced the university's standards and policies to ensure a safe and respectful environment.
- Implemented strategies to promote mental health awareness and provided resources for support.
Academic Researcher
Dr. Melissa Garcia
Collegedale, Tennessee
01.2025 - 05.2025
- Awarded 2nd place at Campus Research Day for research on student anxiety.
- Participated in fieldwork to collect data.
- Monitored processes and recommended methods for improvement.
Mother's Day-Out Worker
Shelter Church
Collegedale, Tennessee
10.2024 - 05.2025
- Created positive behavioral support strategies to manage challenging behaviors.
- Mentored new childcare workers, guiding best practices in childcare management.
- Adapted teaching methods and materials to meet the diverse needs of children.
- Communicated effectively with parents about their child's progress and behavior.
Call Center Student Manager
Southern Adventist University
Collegedale, Tennessee
03.2023 - 05.2025
- Managed employee performance through disciplining, coaching, and counseling.
- Led training and onboarding programs to assist new hires with meeting targets.
- Showcase strong written communication skills through daily email correspondence, ensuring timely and accurate information dissemination by efficiently managing incoming emails.
- Handled escalated customer inquiries and complaints, while analyzing call center, metrics and prepared regular reports to track team performance and identify areas for improvement.
- Contributed to marketing campaigns and promotional updates on social media platforms.
Education
Bachelor of Arts - Psychologyb- Business Administration
Southern Adventist University
Collegedale05-2026
High School Diploma -
Atlanta Adventist Academy
Duluth05-2022
Skills
- Leadership & Team Collaboration
- Time Management & Organization
- Communication & interpersonal Skills
- Project management & Complaint resolution
- Commitment to Growth & Learning
Timeline
Lead Resident Assistant
Residence Life at Southern Adventist University
01.2025 - Current
Academic Researcher
Dr. Melissa Garcia
01.2025 - 05.2025
Mother's Day-Out Worker
Shelter Church
10.2024 - 05.2025
Call Center Student Manager
Southern Adventist University
03.2023 - 05.2025
Bachelor of Arts - Psychologyb- Business Administration
Southern Adventist University
High School Diploma -
Atlanta Adventist Academy
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