C’ne Stanberry
Houston,TX
Summary
Dynamic Solid Waste Operations Supervisor with the City of Houston, skilled in team leadership and performance monitoring. Proven track record in enhancing service quality and implementing effective standard operating procedures. Adept at coaching staff and fostering accountability, ensuring compliance with safety protocols while delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Solid Waste Operations Supervisor
City of Houston Solid Waste
Houston,TX
10.2018 - Current
- Supervised daily operations of waste collection, ensuring compliance with safety protocols and customer service procedures.
- Trained new staff on equipment usage, safety procedures, and operational best practices.
- Monitored service quality to identify areas for improvement and implement corrective actions.
- Conducted performance evaluations for team members, fostering a culture of accountability and growth.
- Developed and implemented standard operating procedures to enhance workflow consistency.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals.
Sideloader
City of Houston Public Works
5614 Neches
10.2018 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Kashmere Senior High School
Houston, TXPolitical Science
Texas Southern University
Houston, TX04.2026
Skills
- Delegation
- Team leadership
- Decision-making
- Customer service
- Coaching and mentoring
- Handling complaints
- Employee supervision
- Task delegation
- Performance monitoring
- Kronos
- Microsoft
Timeline
Solid Waste Operations Supervisor
City of Houston Solid Waste
10.2018 - Current
Sideloader
City of Houston Public Works
10.2018 - 06.2023
High School Diploma -
Kashmere Senior High School
Political Science
Texas Southern University