Membership Sales Representative
Planet Fitness
Hi, I’m
Cristie Jolivette
Business Owner
Houston,TX
Summary
Fitness professional ready to bring extensive training knowledge and passion for health to new role. Proven ability to develop tailored fitness programs that enhance clients' physical capabilities and well-being. Known for collaborative approach and adaptability, ensuring client satisfaction and continuous improvement. Skilled in program development, client engagement, and effective communication.
Work History
Planet Fitness
Membership Sales Representative
Job overview
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
Fit To Be Well LLC
Fitness Consultant
Job overview
- Drafted program policies and procedures with client input to maintain safety and prevent conflict.
- Planned and successfully led group fitness classes with 10-person groups at popular community exercise destination.
- Streamlined scheduling processes for personal training sessions for better time management.
- Provided client assessments to assess health goals.
- Organized engaging fitness events and workshops that attracted new members and increased community visibility.
Education
Delta College of Arts & TechnologyLafayette,LA
Associate of Applied Science from Nursing
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
Certification
- First Aid, CPR, AED Instructor's Certificate – American Red Cross.
- Sports Nutritionist Certification- International Society of Sports Nutrition.
- Child Development Associate (CDA) Certificate
- Certified Personal Trainer (CPT) - ACE
Timeline
Fitness Consultant
Fit To Be Well LLC
Delta College of Arts & Technology
Associate of Applied Science from Nursing
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