Summary
Overview
Work History
Education
Skills
Timeline
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Jalyn Von Oelhoffe

West Richland,WA

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

9
9
years of professional experience

Work History

Membership Sales Representative

CBRC Health & Wellness
07.2022 - Current
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and amenities.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up, and prompt issue resolution.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Performed follow-ups with leads to secure new revenue.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.

Front Desk Associate

CBRC Health & Wellness
08.2021 - 07.2022
  • Maintained cleanliness and organization of front desk area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Sleep Lab Technician

Tri-cities Sleep Disorders
01.2019 - 08.2021
  • Maintained accurate patient charts and medical records.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Utilized medical software to document and track patient progress.
  • Instructed patients in at-home care and continued treatments.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.

Deli Clerk

CBRC Health & Wellness
05.2016 - 01.2019
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Package Handler

Fedex
11.2014 - 11.2017
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

Bachelor of Arts - Double Major-Illustration

Columbia Basin College
Pasco, WA
06.2028

Bachelor of Arts - Double Major - Exercise Science

Columbia Basin College
Pasco, WA
06.2028

GED -

Columbia Basin College
Pasco, WA
2014

Skills

  • Customer Service
  • Document Organization
  • Project Management
  • Adobe Illustrator
  • Visual Representations

Timeline

Membership Sales Representative

CBRC Health & Wellness
07.2022 - Current

Front Desk Associate

CBRC Health & Wellness
08.2021 - 07.2022

Sleep Lab Technician

Tri-cities Sleep Disorders
01.2019 - 08.2021

Deli Clerk

CBRC Health & Wellness
05.2016 - 01.2019

Package Handler

Fedex
11.2014 - 11.2017

Bachelor of Arts - Double Major-Illustration

Columbia Basin College

Bachelor of Arts - Double Major - Exercise Science

Columbia Basin College

GED -

Columbia Basin College

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Jalyn Von Oelhoffe