Cobi Johnson
DeSoto,United States
Summary
Accomplished Senior Insurance Agent and Lead Sales Consultant with a proven track record at Allstate, Spectrum and Carmax. Excelled in new client acquisition and data analysis, enhancing team productivity by implementing best practices and spearheading marketing initiatives. Licensed in insurance with adept conflict resolution skills, consistently surpassing sales targets through strategic planning and effective CRM use.
Overview
23
23
years of professional experience
50
50
State Licenses
Work History
Senior Insurance Agent
AllState
02.2018 - Current
- Trained agents on industry best practices to improve overall team performance and productivity.
- Managed very diverse portfolio of clients while consistently meeting or exceeding sales targets.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Spearheaded marketing initiatives that increased brand awareness and generated new business leads.
Independent Insurance Adjuster
470 Claims
08.2017 - 02.2018
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
Lead Sales Consultant
Spectrum
07.2009 - 07.2017
- Consistently exceeded the required metrics by implementing a consultative sales approach to improve customer interaction.
- Trained and mentored new sales associates for maximum performance.
- Created and implemented innovative CRM practices to increase sales while improving customer satisfaction and overall account management.
- Spearheaded programs to create and demo new products to convert new prospects and retain current customers.
Senior Sales Consultant
Carmax Autocare Center
07.2001 - 07.2009
- Established strong client relationships for increased customer loyalty and repeat.
- Consistently exceeded my metrics by averaging 150% of established goals to attain platinum and diamond levels.
- Identified and resolved issues regarding sales to improve business strategy and revenue.
- Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.
Education
Associate of Science - Business Administration
El Centro College
Dallas, TX05.2026
Skills
- Highly successful conflict resolution techniques
- Strong salesmanship with emphasis in cross selling and training
- Licensed Insurance Agent in all 50 states
- New Client Acquisition and retention specialist
- Data Analysis Capabilities
- Excellent Communication
Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Insurance Agent
AllState
02.2018 - Current
Independent Insurance Adjuster
470 Claims
08.2017 - 02.2018
Lead Sales Consultant
Spectrum
07.2009 - 07.2017
Senior Sales Consultant
Carmax Autocare Center
07.2001 - 07.2009
Associate of Science - Business Administration
El Centro College
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