Cobin McCollister
Wichita,KS
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management and customer relations
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Zumiez
07.2024 - Current
- Trained assistant managers and sales associates
- Rotated merchandise and displays to feature new products and promotions
- Managed opening and closing procedures
- Coached sales associates in product knowledge and selling techniques
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service
- Maintained positive customer relationships and created returning customers
- Completed store inventories.
- Promoted from sales associate to assistant manager in less than a month
- Promoted from assistant manager to assistant store manager in less than 3 months
Volunteer Coordinator
Dear Neighbor Ministries
10.2014 - Current
- Recruited and trained new volunteers
- Coordinated individual duties after evaluation of each volunteers skill level and knowledge.
Education
Technical Degree - Welding
WSU Tech
Wichita05-2024
Skills
- Loss prevention
- Customer relations
- Inventory control
- New hire training
- Problem solving
- Display setup
- Store organization
- Vendor grouping
Timeline
Assistant Store Manager
Zumiez
07.2024 - Current
Volunteer Coordinator
Dear Neighbor Ministries
10.2014 - Current
Technical Degree - Welding
WSU Tech
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