Open To Work
Sharon Ragusa
Gulfport,Mississippi
Work Preference
Summary
Motivated Project Manager experienced in managing multiple concurrent projects. Achieved strategic goals through effective problem solving, leadership, and communication skills. Focused on delivering value aligned with corporate vision and fostering team collaboration.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Gulf Coast Cards & Sports Memorabilia
Biloxi, USA
01.2024 - Current
- Partnered with store manager to achieve revenue goals.
- Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction.
- Directed employee supervision and discipline to meet performance targets.
- Managed expenses, deposits, and receipts to ensure accurate record keeping.
Office Manager, Admin. Asst.
Burton CPA Firm
08.2018 - Current
- Managed office operations to support the accounting team's daily functions.
- Coordinated client communications and scheduled appointments for accountants.
- Oversaw office supplies inventory and ensured availability of necessary materials.
Medical Receptionist/Manager
The Relief Clinic
Long Beach, USA
09.2023 - 12.2023
- Resolved billing and scheduling issues for patients through telephone and in-person support to enhance patient experience.
- Collected patient information, processed registration paperwork, and handled payments to ensure smooth patient flow.
- Prepared and organized exam rooms during busy periods to facilitate timely patient care.
- Relayed messages and transferred records between staff and offices to facilitate effective patient care.
Tanning Consultant
Palm Beach Salon
04.2018 - 11.2018
Pbx Reservationist
Island View Casino and Resort
Gulfport, USA
02.2016 - 03.2018
Office Manager
Onyx Industrial Services (Chevron Refinery)
Pascagoula, USA
08.2014 - 12.2015
- Managed daily office operations for Chevron Refinery, ensuring smooth workflow.
- Coordinated communication between departments to align project goals and timelines.
- Oversaw scheduling and logistics for meetings and site visits at the refinery.
Cashier/Customer Service
Winn Dixie
Biloxi and Gulfport, USA
01.2013 - 02.2015
Project Coordinator/Assistant
Branch Electric, LLC
Gulfport, USA
09.2009 - 09.2011
Table Games Administrator
I.P. Casino Resort & Spa
Biloxi, USA
06.2006 - 09.2009
Education
Master of Healthcare Administration -
WALDEN UNIVERSITY
Baltimore, MDBachelor of Science - Business Administration
KAPLAN UNIVERSITY
Cedar Falls, IASkills
- Retail Operations Management
- Customer experience
- POS systems
- Revenue forecasting
- Inventory control
- Sales expertise
- Upselling strategies
- Staff supervision
- Sales tactics
- Revenue growth
- Cost control
- Conflict resolution
- Issue resolution
- Team leadership
- Software proficiency
- Department management
- Performance goals
- Strategic planning
- Program management
- Operations
- Process improvement
- Data analysis
- Relationship building
- Microsoft Office Suite
- Software proficiency
- Software expertise
- POS operations
- Order management
- Shift scheduling
- Employee coaching
- Staff supervision
- Vendor management
- Loss prevention
- Information & Records Management
- Problem solving
- Problem-solving
- Assignment delegation
- Mentoring and coaching
- POS operations
- Order management
- Shift scheduling
- Loss prevention
Statement Of Purpose
Highly motivated, teamwork and communication-oriented professional with strong accountability to embrace the corporate vision and values of a progressive organization by serving in a challenging career-oriented position.
Timeline
Assistant Store Manager
Gulf Coast Cards & Sports Memorabilia
01.2024 - Current
Medical Receptionist/Manager
The Relief Clinic
09.2023 - 12.2023
Office Manager, Admin. Asst.
Burton CPA Firm
08.2018 - Current
Tanning Consultant
Palm Beach Salon
04.2018 - 11.2018
Pbx Reservationist
Island View Casino and Resort
02.2016 - 03.2018
Office Manager
Onyx Industrial Services (Chevron Refinery)
08.2014 - 12.2015
Cashier/Customer Service
Winn Dixie
01.2013 - 02.2015
Project Coordinator/Assistant
Branch Electric, LLC
09.2009 - 09.2011
Table Games Administrator
I.P. Casino Resort & Spa
06.2006 - 09.2009
Master of Healthcare Administration -
WALDEN UNIVERSITY
Bachelor of Science - Business Administration
KAPLAN UNIVERSITY