Coby Beatty
Baker City
Summary
Dedicated Treatment Technician with expertise in client engagement and trauma-informed care. Develops individualized treatment plans and provides emotional support for clients with substance use disorders. Quickly adapts to new environments and effectively applies new knowledge. Committed to continuous learning and enhancing client care.
Overview
6
6
years of professional experience
Work History
Treatment Technician
New Directions Northwest
Baker City
09.2024 - Current
- Administered treatment protocols for clients with substance use disorders.
- Monitored client progress and reported observations to healthcare team.
- Assisted in creating individualized treatment plans tailored to client needs.
- Maintained accurate records of treatment sessions and client interactions.
- Engaged clients in therapeutic activities to promote recovery and wellness.
- Provided emotional support and encouragement during challenging moments.
- Educated clients on coping strategies and healthy lifestyle choices.
- Updated patient records pertaining to treatment and care.
- Educated clients on healthy lifestyle habits such as nutrition, exercise, stress management techniques.
- Assisted in the daily operations of a treatment facility, including admitting new patients, providing medication and executing basic nursing duties.
- Organized recreational activities such as outings, field trips or sports events to encourage socialization among patients.
- Implemented therapeutic activities such as art therapy, music therapy, yoga and meditation classes to promote physical and psychological wellbeing of clients.
- Provided emotional support to clients during times of crisis or distress.
- Developed positive relationships with clients through active listening skills and empathy-driven conversations.
- Kept meticulous records for residents, carefully documenting medication, behavioral issues and feeding patterns.
- Ensured safety protocols were followed at all times within the facility and reported any incidents immediately to the supervisor.
- Transported clients safely to appointments outside the facility using company vehicles in accordance with safety regulations.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Provided excellent service to patients through personable communication.
Barista
Starbucks
Baker City
05.2023 - 01.2024
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of workstations and equipment.
- Operated cash register and processed customer transactions accurately.
- Assisted in training new baristas on coffee preparation techniques.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Created complex, hand-crafted beverages based upon customer preferences.
- Ground beans for espresso shots according to individual customer specifications.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista/Store Manager
Tillamook Resort
Donnelly
07.2022 - 12.2022
- This was a seasonal position.
- Prepared and served a variety of coffee beverages to guests.
- Operated espresso machines and grinders for daily coffee preparation tasks.
- Managed inventory levels of coffee beans and supplies for efficient operation.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Handled cash transactions accurately at the register during busy shifts.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Sliced fruits, vegetables and meats for use in food service.
- Managed daily store operations to ensure smooth customer experiences.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Trained and mentored staff to enhance service quality and performance.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Established customer service standards and monitored staff compliance.
Caregiver
Settlers Senior Living Center
Baker City
01.2020 - 09.2020
- Administered prescribed medications on a timely basis following care plan instructions.
- Monitored health status and reported changes to nursing staff promptly.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted residents with daily living activities and personal care tasks.
- Supported bathing, dressing and personal care needs.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided companionship and emotional support to enhance resident well-being.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Assisted in meal preparation and ensured dietary needs were met effectively.
- Participated in training sessions to improve caregiving skills and knowledge.
- Organized recreational activities to promote social interaction among residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Transported clients to grocery stores, medical appointments, and errands to enhance their quality of life.
Education
GED -
Harvest Christian Academy
Baker City, OR05-2020
GED -
Baker Highschool
Baker City, OR05-2020
Skills
Substance use disorder care
Behavioral health care
Trauma informed care
Alzheimer's care
Client engagement
Management
Communication
Fast Learner
Reliable
Cashier work
Timeline
Treatment Technician
New Directions Northwest
09.2024 - Current
Barista
Starbucks
05.2023 - 01.2024
Barista/Store Manager
Tillamook Resort
07.2022 - 12.2022
Caregiver
Settlers Senior Living Center
01.2020 - 09.2020
GED -
Harvest Christian Academy
GED -
Baker Highschool