Coby Bilyeu
Garber,NJ
Summary
Adaptable service professional known for patience, teamwork, and strong attention to detail. Background includes high-pressure customer interactions, stocking, register handling, and inventory management. Ready to support efficient operations and positive customer experiences.
Overview
10
10
years of professional experience
Work History
Bagel Bouncer
Pop-Up Bagels
06.2026 - Current
- Coordinated all aspects of the bagel making process, including racking, checking on proof, boiling, seeding, and baking.
- Served customers, providing high energy service and ensuring a positive leaving experience.
- "Bounced" bagels, ensuring bagels for sale were warm, up to standard, and properly baked.
Customer Service Representative
Tiffany Natural Pharmacy
03.2022 - 08.2025
- Resolved patient inquiries regarding prescriptions, product availability, and pharmacy services with accurate, courteous communication.
- Processed refill requests, insurance details, and payment transactions while maintaining confidentiality and compliance.
- Coordinated with pharmacists to clarify order issues, verify information, and support timely prescription fulfillment.
- Documented customer interactions, special requests, and follow-up actions in pharmacy systems for continuity.
- Trained new staff on customer service procedures, communication standards, and pharmacy workflow expectations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Ice Cream Server
The Urban Cone
04.2024 - 09.2024
- Served customers promptly, recommended flavors, and delivered friendly counter service.
- Scooped ice cream, portioned toppings, and assembled cones, sundaes, and specialty desserts accurately.
- Processed POS transactions, handled cash, and balanced register drawer with accuracy.
- Maintained clean serving area, sanitized tools, and followed food safety procedures.
Voice Actor/Actor/Vendor
Garwood Celebrations Committee
01.2017 - 01.2022
- Interpreted scripts quickly, delivering clear pronunciation and expressive pacing for audience engagement.
- Recorded voice tracks in studio settings, ensuring clean audio quality and prompt revisions.
- Performed on stage for an audience.
- Hosted and ran a sales booth at a holiday event.
- Managed inventory and sales for said booth.
Education
High School Diploma -
SUNY New Paltz
New Paltz, NY05-2029
Skills
- Customer service
- Attention to detail
- Inventory control
- Stocking and organization
- Teamwork and collaboration
- Food safety
- Integrity and honesty
- Effective communication
- Customer engagement
- Problem solving
- Patience and tolerance
Timeline
Bagel Bouncer
Pop-Up Bagels
06.2026 - Current
Ice Cream Server
The Urban Cone
04.2024 - 09.2024
Customer Service Representative
Tiffany Natural Pharmacy
03.2022 - 08.2025
Voice Actor/Actor/Vendor
Garwood Celebrations Committee
01.2017 - 01.2022
High School Diploma -
SUNY New Paltz