Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coby Meadow

Memphis,TN

Summary

Dynamic and service-oriented professional with proven expertise in customer needs assessment and product sales, honed at Chick-fil-A and HOTWORX. Excels in high-pressure environments, demonstrating exceptional communication skills and adaptability. Achieved significant improvements in customer satisfaction and sales performance through effective teamwork and problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Crew Member

Chick-fil-A
06.2024 - 07.2024
  • Worked front counter, front area.
  • Took orders, handed off meals, packaged meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Sales Associate

HOTWORX
05.2023 - 07.2023
  • Greeted customers and provided exceptional customer service. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies. Built relationships with customers to encourage repeat business. Restocked shelves as needed to ensure sufficient inventory levels. Demonstrated product features and benefits for customers' needs. Handled customer complaints in a professional manner.
  • Tracked sales performance metrics to identify trends in the market place. Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Education and Training
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals. Used technology resources to assist customers in locating and selecting items.

Education

Middle College High School
Memphis, TN

Skills

  • Customer Needs Assessment Product Sales
  • Order Processing
  • Retail loss prevention Listening Skills
  • Time Management
  • Sales Training
  • Excellent communication skills Problem-solving skills Service-oriented
  • Reading comprehension skills
  • I am a dancer
  • Disciplined
  • Open to learning new things Basic Math
  • Calm Under Pressure Following Instructions Self-Driven and Motivated Emotional Control Adaptability
  • Physically Fit
  • Voice Projection
  • Clear Communication

Timeline

Crew Member

Chick-fil-A
06.2024 - 07.2024

Sales Associate

HOTWORX
05.2023 - 07.2023

Middle College High School

Similar Profiles

CREATE PROFILE
Coby Meadow