Summary
Overview
Work History
Education
Skills
Timeline
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Coby Stoe

Minneapolis,MN

Summary

Dynamic and results-driven business professional with 8 years of progressive experience in the industry, culminating in the management of a $10 million enterprise. Demonstrated success in scaling operations from $5 million to $10 million through strategic recruitment, people development, business planning, sales training, and innovative problem-solving. Proven track record of driving profitability and supporting employees in achieving both business and personal goals. Expert in building strong relationships and inspiring teams to exceed company objectives.

Overview

8
8
years of professional experience

Work History

Senior Operations Manager

1-800-GOT-JUNK?
Minnea, Minnesota
05.2021 - Current
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
  • Directed personnel management activities, including hiring, training, scheduling, conducting performance evaluations, and handling disciplinary measures.
  • Examined data to discern trends in production output, customer satisfaction, and labor expenses.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Guaranteed adherence to safety regulations and company policies and procedures.

Sales Associate

1-800-got-junk
Minneapolis, Minnesota
06.2016 - 05.2021
  • Built relationships with customers to encourage repeat business.
  • Greeted customers and provided exceptional customer service.
  • Demonstrated service features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Processed transactions using a point-of-sale system.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Provided training sessions for new employees on company procedures and protocols.

Education

High School Diploma -

Orono Senior High School
Long Lake, MN
06-2016

Skills

  • Strategic Planning
  • People Leadership
  • Employee Coaching
  • Budget Management
  • Business Planning
  • Logistics Management
  • Data drive decision making
  • Creative problem solving skills

Timeline

Senior Operations Manager

1-800-GOT-JUNK?
05.2021 - Current

Sales Associate

1-800-got-junk
06.2016 - 05.2021

High School Diploma -

Orono Senior High School

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Coby Stoe