Summary
Overview
Work History
Education
Skills
Timeline
Generic
Coby Waid

Coby Waid

Austin,Texas

Summary

Proactive and goal-oriented professional with extensive experience in customer service, sales and administrative tasks. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Overview

2
2
years of professional experience

Work History

Administrative Assistant /Guest Relations Associate

Austin Zoo
06.2023 - 04.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Developed strong rapport with customers and created positive impression of business.

Education

Associate of Applied Science - Sustainable Agriculture

Austin Community College
Elgin, TX
05-2026

High School Diploma -

James Bowie High School
Austin
06-2022

Skills

  • Letter preparation
  • Reception oversight
  • Check processing
  • Filing
  • Resourceful
  • Certified Microsoft office specialist
  • Customer assistance
  • Product knowledge
  • Executive management support
  • Refund handling
  • Credit and cash transactions
  • Creative artistic vision

Timeline

Administrative Assistant /Guest Relations Associate

Austin Zoo
06.2023 - 04.2025

Associate of Applied Science - Sustainable Agriculture

Austin Community College

High School Diploma -

James Bowie High School

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Coby Waid