Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stacy Moos

Bismarck,ND

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

26
26
years of professional experience

Work History

Administrative Assistant / Tax Associate

CB Accounting
Bismarck, ND
02.2024 - Current
  • While employed with CB Accounting, my duties included meeting and organizing constructive interview appointments with future Tax, Bookkeeping, and Payroll clients
  • With my experience and knowledge of client interactions, I was extremely successful in developing and maintaining organized filles of their documents in a safe environment.

Grant & Wellness Coordinator

State of ND Supreme Court
Bismarck, ND
04.2022 - 02.2024
  • As a thorough and experienced Administrative Assistant, I processed many complicated grant applications and adhered to near impossible deadlines to ensure accuracy and accountability
  • My main responsibility was to develop and build relationships with grantors, foundations, and other funding sources
  • Then I would track the progress of the funded projects and complete reports on the progress
  • Finally, I would report back to the company managers or executives if any issues arise.

Audit Agent

Credit Collections Bureau
Bismarck, ND
07.2021 - 04.2022
  • I monitored over 50 active accounts where I would contact clients about debts owed, payment plans, overdue notices, and discuss options available to them
  • Daily I would document my involvement with the clients and update each status appropriately
  • I developed collection methods suitable for the individual and the company to expedite collection that was fair and reasonable.

Aetna Health
02.1998 - 07.2021
  • During my 20 plus years with Aetna, I acquired most of my knowledge and experience with dealing in the customer service industry
  • I would process and adjust medical claims, medical coder, customer liaison, prepare proposals of new incentives, and utilize QuickBooks for the documentation of payments and accounts payable
  • As a Manager, I would discuss and explain changes and new policies to my team
  • I was responsible for training them and ensuring they were following guidelines and procedures set forth by Aetna
  • I would spend countless hours honing my skills and teaching techniques to make sure every process and individual would operate as efficiently as possible
  • I focused on helping everyone become as successful as possible in their position and have every opportunity possible to advance to the next higher position.

Education

High School Diploma - undefined

Mandan High School
May 1993

Associate degree - Law Administration

Bismarck State College

Skills

  • Office Administration
  • Travel Coordination
  • Letter preparation
  • Minute Taking
  • Filing
  • Clerical Support
  • Appointment Scheduling
  • Calendar Management
  • Meeting planning
  • Scheduling

Accomplishments

  • Microsoft and Word Certified
  • Grant Applicant Certified
  • CPR & First Aid
  • Advanced Medical Coder
  • Mental Health Awareness Certificate
  • Studying to become a Tax Professional

Timeline

Administrative Assistant / Tax Associate

CB Accounting
02.2024 - Current

Grant & Wellness Coordinator

State of ND Supreme Court
04.2022 - 02.2024

Audit Agent

Credit Collections Bureau
07.2021 - 04.2022

Aetna Health
02.1998 - 07.2021

High School Diploma - undefined

Mandan High School

Associate degree - Law Administration

Bismarck State College
Stacy Moos