Versatile Switchboard Operator skilled in managing high-volume work in fast-paced environments. Experienced making connections, taking messages, and calling out announcements. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Responsible for answering incoming phone calls to the hospital and direct phone calls to the appropriate departments/extensions in a polite and fast manner. Duties include operating hospital switchboard, answering caller inquiries, primary communicator for the hospital during emergency situations such as Dr. Red, Code Blue, Rapid Response, and Code BAT. Performs various clerical duties including faxing and copying patient charts as requested, registers outpatient diagnostic services, registers emergency room patients, verify patient insurance coverage and communicate with emergency room staff to assist in patient flow. Excellent customer service skills while maintaining a professional demeanor at all times.
Prepares and serves high quality food for hospital patients, employees, and visitors. Follows all policies and procedures of the department and hospital with an emphasis on infection control, safety, and sanitation. Follows all procedures as they relate to the daily dietary aide’s work schedule. Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Maintains safe and secure environment for residents and employees by patrolling and monitoring premises and personnel. Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. Answer and respond to emergency calls for residents.