JEFFERSON OLIVARES
Greenport,NY
Summary
Highly skilled in customer service with valuable experience as Event Coordinator, Restaurant Expo, Restaurant Busser, Food Runner, Multitasker, Basic trainer for new employees. I'm capable of adapting to new work environments and I have great communication skills that help me create relationships and maintain a safe and comfortable work space. I'm an ambitious person that always perform great and I always look to do my very best in order for me to succeed and also grow and learn from every opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Expo Runner
Claudio’s Restaurant
Greenport, NY
07.2020 - 12.2024
- Provided feedback to event organizers on attendee experiences and potential improvements, while I explained menu items to guest's, describing ingredients and cooking methods upon request and always maintained a well organize work space.
- I usually coordinated setup and breakdown of event spaces, ensuring timely readiness for guests and stocked service areas with supplies during slow periods to keep myself occupied and to work efficiently. I also filled condiments and napkin containers during slack periods and conducted pre-event briefings for volunteers and staff, ensuring clarity on roles and responsibilities.
- Served food and beverages to patrons and confirmed complete orders.
- Garnished dishes and beverages to serve visually appealing menu items and communicated effectively with event staff to ensure a smooth flow of operations during the work shift because a good communication is the key to success.
- I organized materials, cleaned facilities and set up equipment to prepare for events and I trained new employees to perform duties while maintaining cleanliness and orderliness of event areas before, during, and after events.
- Stocked service areas with supplies such as coffee, food, tableware, linens and expedited food to tables to assist servers during busy periods.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Followed up with customers regarding their satisfaction with services provided.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Participated in ongoing training to enhance job skills and knowledge.
- Cleaned up work areas after each job was completed.
Education
High School Diploma -
Greenport High School
Greenport, NY07-2026
Skills
- Customer service
- Event coordination
- Food safety
- Time management
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
- Food running
- Strong organization
- Quick learner
- Team leadership
- Hospitality and accommodation
- Conflict and complaint resolution
- Inventory management
Languages
English
Elementary
Spanish
Professional
Certification
I have a Foods Manager Safety certification that allows me to be more prepared in the food industry
Timeline
Expo Runner
Claudio’s Restaurant
07.2020 - 12.2024
High School Diploma -
Greenport High School
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