Codie Janis
12717 W Tasha Dr, Surprise,AZ
Summary
Dynamic professional with extensive virtual assistant experience at LiveOps, specializing in customer relationship management and strategic communication. Proven track record of enhancing operational efficiency and maintaining accurate records. Strong problem-solving skills and adaptability in fast-paced environments. Committed to delivering exceptional service and fostering positive client interactions.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Liveops
Surprise, Arizona
12.2025 - Current
- Maintained comprehensive databases to track client interactions and feedback.
- Responded promptly to inquiries from customers and vendors via telephone and email.
- Ensured accuracy and efficiency in filing and recordkeeping systems.
- Created invoices while monitoring payment receipts from customers.
- Utilized call management software to track interactions and preserve records.
Delivery Driver and Stocking/Food Preparation Worker
Door Dash and ShiftSmart
Surprise, Arizona
10.2025 - Current
- Ensured prompt and efficient delivery of food and groceries to customers.
- Communicated order status and delivery details to enhance customer satisfaction.
- Maintained quality product preparation while adhering to food safety standards.
- Operated effectively in a fast-paced, dynamic environment, adapting to changing demands.
Amazon Delivery Driver
Safe Generation Logistics and Transportation, LLC
Surprise, AZ
10.2025 - 12.2025
- Executed safe loading and unloading of packages according to established protocols.
- Utilized map programs and GPS systems to navigate efficient delivery routes.
- Received daily instructions and route assignments from dispatch to optimize logistics.
- Conducted daily inspections of vehicles for safety compliance and maintenance needs.
Garden Center Associate
The Home Depot
Glendale, AZ
08.2025 - 11.2025
- Restocked shelves with seasonal merchandise and organized inventory in storage areas.
- Ensured compliance with safety procedures when handling gardening tools and chemicals.
- Maintained cleanliness of garden center by sweeping floors and emptying trash cans.
- Assisted customers with plant selection and purchase decisions.
Pet Sitter
Critter care
Surprise, AZ
02.2025 - 10.2025
- Follow detailed instructions from pet owners regarding feeding schedules, medication administration, and exercise routines
- Maintain a clean and sanitary environment for pets by regularly cleaning litter boxes, cages, and play areas
- Engage in playtime to promote physical activity and mental stimulation.
Server/Bartender
Bella Vista Restaurant
Sun City West, AZ
03.2024 - 02.2025
- Provided exceptional fine dining service to guests, ensuring a memorable and enjoyable experience.
Bayhost/Event Ambassador
Topgolf
Glendale, AZ
01.2024 - 05.2024
- Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Seasonal
Server/Supervisor
Village Inn
Glendale, AZ
11.2022 - 03.2024
- Executed efficient communication and teamwork strategies to enhance service delivery.
- Processed orders and coordinated with kitchen staff for timely meal preparation.
- Managed guest seating arrangements to optimize dining flow.
- Maintained cleanliness of tables to uphold restaurant standards.
- Expedited food and drink service to ensure customer satisfaction.
- Developed floor plans to improve operational efficiency.
- Trained new staff on procedures and best practices for service excellence.
Location Manager
Rotech Oxygen & Medical Equipment
Peoria, AZ
10.2021 - 01.2023
- Resolved patient account issues with accuracy and efficiency.
- Dispatched and routed delivery of oxygen and durable medical equipment.
- Operated forklift to manage pallet inventory safely.
- Conducted training and development sessions for new hires.
- Managed referrals and insurance authorizations to facilitate registration and customer service.
- Maintained documentation and safety protocols within warehouse operations.
Shipping and Receiving
Team Tractor & Equipment
Happy Valley, AZ
05.2022 - 11.2022
- Managed shipment and receipt of all product materials and supplies.
- Maintained accurate inventory records to ensure optimal stock levels.
Scheduling Coordinator/Administrative Assistant
Virgina G. Piper Cancer Care Network Honor Health
Phoenix, AZ
03.2021 - 10.2021
- Maintained accurate patient information using electronic health record systems.
- Coordinated scheduling for oncology appointments and treatments.
- Collaborated with clinical staff to enhance patient flow and resource allocation.
Medical Operator / Assembler
Total Presence contracted with W.L. Gore
Happy Valley, AZ
08.2020 - 03.2021
Senior Patient Access Representative
Radiation Oncology at Northern Arizona
Flagstaff, Arizona
10.2017 - 08.2020
Education
Bachelor's degree - Business Administration
Purdue University-Main Campus
RemoteSkills
- Customer relationship management
- Communication skills
- Policy administration
- Strategic communication
- Verbal and written communication
- Call management
- Time management
- Professionalism and courtesy
- Problem-solving aptitude
- Interpersonal communication
- Team building
- Records management
- Adaptability
Languages
Spanish
Full Professional
Timeline
Virtual Assistant
Liveops
12.2025 - Current
Delivery Driver and Stocking/Food Preparation Worker
Door Dash and ShiftSmart
10.2025 - Current
Amazon Delivery Driver
Safe Generation Logistics and Transportation, LLC
10.2025 - 12.2025
Garden Center Associate
The Home Depot
08.2025 - 11.2025
Pet Sitter
Critter care
02.2025 - 10.2025
Server/Bartender
Bella Vista Restaurant
03.2024 - 02.2025
Bayhost/Event Ambassador
Topgolf
01.2024 - 05.2024
Server/Supervisor
Village Inn
11.2022 - 03.2024
Shipping and Receiving
Team Tractor & Equipment
05.2022 - 11.2022
Location Manager
Rotech Oxygen & Medical Equipment
10.2021 - 01.2023
Scheduling Coordinator/Administrative Assistant
Virgina G. Piper Cancer Care Network Honor Health
03.2021 - 10.2021
Medical Operator / Assembler
Total Presence contracted with W.L. Gore
08.2020 - 03.2021
Senior Patient Access Representative
Radiation Oncology at Northern Arizona
10.2017 - 08.2020
Bachelor's degree - Business Administration
Purdue University-Main Campus