Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
• Collaborate with multiple internal departments to ensure provider issues are resolved, including escalating outstanding items as appropriate.
• Work with providers of varying specialties to resolve problems including issues with claims, provider data management, and contracting.
• Continually research and stay up to date on latest Medicaid changes while paying particular attention to state specific changes.
• Interpret claims and provider contracts to ensure claims process accurately and in a timely manner, including appeals, denials, and retroactive payments.
• Solely responsible for the credentialing and privileging of over 50 Physical Medicine & Rehabilitation physicians, Advanced Practice Registered Nurses, and Physician Assistants.
• Guided credentialing, privileging, and payer enrollment during launch in
Largo/Tampa FL markets, adding over 18 new providers at 14 different facilities.
• Assisted with launch of telemedicine program in 4 new states, including onboarding of providers, facility credentialing, licensing, and payer enrollment.
• Negotiate contracts with insurance companies and help evaluate new territories for payer strategy.
• Implemented Modio credentialing platform which allowed for a two-week reduction in credentialing/privileging turnaround.