Cody Arthur
Chandler,AZ
Summary
Dedicated Security professional with a proven track record in providing exceptional technical support and maintaining high levels of customer satisfaction in high-security environments. Skilled in troubleshooting, configuration, and compliance with federal and DoD regulations. Sense of managing complex network and system environments while demonstrating excellent communication, problem-solving, and leadership abilities. Holds a Security+ CE certification with a general understanding of NIST.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PC Networking Support Tech 3
Northrop Grumman
05.2025 - Current
- Provided technical support for computers, servers, and networks across multiple environments, including classified systems and off-network labs.
- Installed, configured, and maintained Windows servers, Linux workstations, and Active Directory accounts, ensuring compliance with security protocols.
- Assisted in vulnerability remediation efforts, patch management, and server domain migrations for secure operations.
- Conducted root cause analysis for complex technical issues and documented solutions for future reference.
- Monitored ticket queues to meet SLAs, collaborated with vendors on third-party application support, and escalated issues to appropriate teams as needed.
- Supported engineering systems through application installation, configuration, and troubleshooting for manufacturing and production workflows.
- Configured network ports, workstations, and rack-mounted equipment while assisting with system migrations and hardware setup projects.
- Participated in testing, new system installations, and special projects to optimize infrastructure performance.
SECURITY COORDINATOR 3
Northrop Grumman
11.2022 - 05.2025
- Maintained security detail at classified facilities, monitoring compliance with DoD and federal regulations.
- Investigated violations, prepared incident reports, and developed corrective actions to ensure NISPOM compliance.
- Provided a security outlook on technical support for computers, software, and classified networks in compliance with DoD 8570/8140 standards.
- Assisted in troubleshooting applications for classified environments, having access to LENEL and SIMS.
- Analyzed, investigated, and resolved security incidents, including classified spillage remediation and storage concepts.
- Created standardizations aligned with NISPOM, and other regulatory frameworks.
- Administered access control systems and automated ACS in classified environments.
- Supported escorts to work on system upgrades, rack-mounted workstation setups, and domain migrations.
- Coordinated with users, network engineers, and program staff to ensure compliance, and effective issue resolution with a security mindset.
- Documented root cause analyses for technical challenges and collaborated with vendors to support third-party applications during my time with the CMM team.
- Participated in testing new installations and special projects while delivering exceptional, customer-focused service in a dynamic environment on the CMM team.
- Gained knowledge of RAID, OSI model and Active Directory.
SECURITY SUPERVISOR
Allied Universal
08.2022 - 11.2022
- Provided desktop support for hardware and network troubleshooting in high-security environments.
- Supported shipping and receiving operations, ensuring secure handling of classified documents and media.
- Responded to critical incidents with effective problem-solving under high-pressure situations.
- Ensured adherence to policies through communication and patience.
Education
Bachelor's Degree - Criminal Justice
American Public University
Masters Degree - Cybersecurity with an emphasis in AI
Websters University
Skills
- Top Secret clearance
- Basic Python
- Information Security Management
- Knowledge in Network Administration
- Active Directory
- Incident Response
- Security Consulting
- Basic Linux Command Line
- Team Coordination
- Decision-making
- Customer Service
- Communication Skills
Certification
- Security+ CE Certification
- OPSEC Certificate
- FSO Certification
- AWS AI Practitioner (in progress)
Timeline
PC Networking Support Tech 3
Northrop Grumman
05.2025 - Current
SECURITY COORDINATOR 3
Northrop Grumman
11.2022 - 05.2025
SECURITY SUPERVISOR
Allied Universal
08.2022 - 11.2022
Bachelor's Degree - Criminal Justice
American Public University
Masters Degree - Cybersecurity with an emphasis in AI
Websters University
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