Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Veteran Tenure
References
Timeline
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Jackie S Thompson

St. Petersburg,FL

Summary

Detail-oriented US Navy veteran and a professional with hands-on experience in network infrastructure installation and maintenance. Committed to ensuring mission readiness through comprehensive analysis and effective technical support, driving operational success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hardware and Networking Technician

Orlando Health
Saint Petersburg , FL
01.2025 - Current
  • Installed and configured network hardware and software for optimal performance.
  • Collaborated with team members to resolve technical support requests promptly.
  • Monitored network performance and reported issues to senior technicians.
  • Conducted routine maintenance on computer systems to enhance reliability.

Information Systems Technician

US Navy
San Diego, California
08.2020 - 08.2024
  • Conducted comprehensive research and data analysis to support strategic planning with top secret-level government contracting systems.
  • Managed and maintained ships on-board key and cryptologic management systems.
  • Hands-on experience with combat operations, having time served with an assault craft (ACU-5) unit as a support analyst.
  • Ensured mission readiness with ships on board SHF/UHF, and IP systems while underway. (11OCT23-06JUN24)

Education

Associate of Science - Information Technology

Saint Petersburg Community College
Saint Petersburg, FL
07-2025

Skills

  • Top secret clearance
  • RF data analysis
  • Technical support
  • Client communication
  • Remote office availability
  • Clinical Software Proficiency
  • Team collaboration
  • System configuration

Accomplishments

  • Awarded the highest decoration of proficiency in the US Navy for assistance in a combat readiness environment.
  • Endured USS Boxer's various sea trials earning the Navy Vessel the Battle 'E' ribbon.
  • Completed Orlando Health IT internship, graduating at the top of the class, earning a contracting role within the organization.

Certification

  • A+ Certificate from IWTC Corry Station, Pensacola FL - Block 'A'
  • N+ Certificate from IWTC Corry Station, Pensacola FL - Block 'C'
  • CCNA-1/2 Certificate from IWTC Corry Station, Pensacola FL - Block 'C'
  • COMM - MITE 1 Certificate from IWTC San Diego

Veteran Tenure

  • Served two years at ACU-5, Camp Pendleton, CA. Hybrid Blue/Green operations.
  • Served two years on-board USS Boxer, San Diego, CA. Blue-side operations.

References

References available upon request.

Timeline

Hardware and Networking Technician

Orlando Health
01.2025 - Current

Information Systems Technician

US Navy
08.2020 - 08.2024

Associate of Science - Information Technology

Saint Petersburg Community College

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