Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Atchetee

Porter,USA

Summary

Experienced Customer Support and Sales Representative with over 16 years of expertise in the heavy construction equipment industry. Proven track record in account management, business development, and delivering exceptional customer service. Successfully developed and maintained a territory generating over a million dollars in annual labor sales.

Overview

19
19
years of professional experience

Work History

Territory Sales Manager, Service

GenServe, LLC
Houston, TX
10.2025 - 12.2025
  • Executed cold calls to customers regarding generator services and presented maintenance contract options.
  • Facilitated on-site evaluations with customers during project bidding to ensure alignment on specifications.
  • Supported the inside sales team by conducting customer site visits to gather generator data and assess specific requirements.

Customer Support Specialist

AKSA Power Generation
Houston, TX
05.2024 - 09.2025
  • Communicate regularly with customers about status and production timelines.
  • Provide timely response to customer inquiries and follow up as needed.
  • Generate estimates per customer specifications as requested for submittals.
  • Oversee projects throughout the production process to avoid potential delays.

Product Support Sales Representative

Doggett Heavy Machinery Services
Houston, TX
01.2021 - 05.2024
  • Rehired for same previous role.

Product Support Sales Representative

Doggett Heavy Machinery
Houston, TX
01.2007 - 03.2020
  • Gained extensive knowledge of products and services to provide best-in-class service solutions.
  • Managed key accounts and maintained good working relationships through exceptional customer service.
  • Addressed all customer service issues quickly to maintain high satisfaction levels.
  • Quoted and provided customer status updates on shop and field service repairs.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Sought out, developed, and maintained new business in assigned territory.
  • Laid Off Due to COVID-19, 03/2020 to 12/2020

Education

BBA - General Business Administration, Management

Sam Houston State University
Huntsville, TX
01-2006

Associate of Arts - General Studies

Wharton County Junior College
Wharton, TX
01-2003

Skills

  • Business development
  • Problem solving
  • Contract negotiation
  • Customer service
  • Account management
  • CRM Software
  • Sales Support
  • Product Knowledge
  • Project Management
  • Technical Support

Timeline

Territory Sales Manager, Service

GenServe, LLC
10.2025 - 12.2025

Customer Support Specialist

AKSA Power Generation
05.2024 - 09.2025

Product Support Sales Representative

Doggett Heavy Machinery Services
01.2021 - 05.2024

Product Support Sales Representative

Doggett Heavy Machinery
01.2007 - 03.2020

Associate of Arts - General Studies

Wharton County Junior College

BBA - General Business Administration, Management

Sam Houston State University