Summary
Overview
Work History
Education
Skills
Timeline
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Cody Baxa

Chicago,IL

Summary

Dynamic server with a proven track record at STK, The ONE Group, excelling in guest engagement and customer service. Leveraging strong voice projection and team collaboration skills. Consistently enhances the dining experience, ensuring satisfaction for high volumes of patrons while training new staff to uphold service excellence.

Overview

4
4
years of professional experience

Work History

Server

STK, The ONE Group
Chicago, Illinois
10.2023 - Current
  • Provides exceptional customer service in a high-energy dining environment.
  • Assists guests with menu selections and dietary preferences.
  • Delivers food and beverages promptly to ensure guest satisfaction.
  • Engage with guests to create a welcoming and enjoyable atmosphere.
  • Provides exceptional service to high volume of daily customers.

Host/Restaurant Server

Nagoya Asian Bistro
Prince Frederick, Maryland
06.2021 - 08.2022
  • Managed reservation system to organize seating efficiently for large parties.
  • Maintained cleanliness of host stand and dining area for welcoming atmosphere.
  • Handled guest complaints professionally to ensure a positive dining experience.
  • Trained new hosts on customer service standards and restaurant policies.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Education

Bachelor of Fine Arts - Musical Theater

Roosevelt University
Chicago, IL
05-2025

Skills

  • Musical theater performance
  • Stage direction
  • Voice projection
  • Customer service
  • Team collaboration
  • Performance improvement
  • Guest engagement
  • Script analysis

Timeline

Server

STK, The ONE Group
10.2023 - Current

Host/Restaurant Server

Nagoya Asian Bistro
06.2021 - 08.2022

Bachelor of Fine Arts - Musical Theater

Roosevelt University

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