Cody Bennett
Providence PACE
Forest Grove
12
years of professional experience
Professional scheduler with experience in healthcare settings. Skilled in coordinating appointments, managing patient interactions, and ensuring smooth communication within medical teams. Known for adaptability, teamwork, and delivering results efficiently. Proficient in using scheduling software and maintaining patient confidentiality.
Work History
Patient Scheduler
2 Years- Manage high-volume inbound phone calls, route inquiries to appropriate providers, and serve as the primary point of contact for patient reception.
- Coordinate complex patient appointments and schedules utilizing Electronic Health Records (EHR) software.
- Handle confidential communications between healthcare providers, managing prescription refill requests and sensitive medical data.
- Oversee daily administrative workflows, including receiving, sorting, and digitally distributing high volumes of medical faxes and documentation.
- Coordinated patient appointments across multidisciplinary care teams, ensuring timely access to services and provider availability.
- Scribe for meetings and finalizes Care Plans
Patient Service Specialist
1 Year 3 Months- Utilize EPIC systems to accurately execute medical scheduling, input demographic data, and streamline patient workflows.
- Facilitate seamless daily front-desk operations by screening calls, welcoming guests, and greeting visitors professionally.
- Efficiently manage digital document distribution via fax and internal networks to bridge communications between multiple clinical departments.
- Coordinated patient check-in and check-out workflows, ensuring accurate registration and smooth visit flow.
- Verified insurance eligibility and updated demographic information in electronic medical records.
Beer and Wine Manager
1 Year 2 Months- Participated in weekly and bi-weekly strategic store leadership meetings to report on department performance and align on operational goals.
- Spearheaded inter-departmental collaboration to co-design promotional events, marketing displays, and cross-merchandising strategies.
- Handled administrative logistics, including vendor product ordering, meticulous invoice filing, and strict inventory control.
- Supervised beer and wine department operations, ensuring accurate stocking, pricing, and merchandising standards.
- Trained associates on product knowledge, guest service, and responsible alcohol sales compliance.
Beer and Wine Manager
3 Years 5 Months- Participated in weekly and bi-weekly strategic store leadership meetings to report on department performance and align on operational goals.
- Spearheaded inter-departmental collaboration to co-design promotional events, marketing displays, and cross-merchandising strategies.
- Handled administrative logistics, including vendor product ordering, meticulous invoice filing, and strict inventory control.
- Supervised beer and wine department operations, ensuring accurate stocking, pricing, and merchandising standards.
- Trained associates on product knowledge, guest service, and responsible alcohol sales compliance.
Assistant Beer and Wine Manager / Clerk
4 Years 7 Months- Acted as a key point of contact for customer queries, providing highly personalized service and brand representation.
- Directed employee schedule curation, audited inventory cycles, and accurately maintained rigorous digital transfer and shrink logs.
- Cultivated robust, professional relationships with external sales representatives to align purchasing patterns with localized market demands.
- Managed wine inventory, ensuring proper rotation, storage conditions, and product availability.
Education
Associate's - General Studies
Skills
Administrative & Front Desk: Multi-line Phone Systems
Appointment Scheduling
Calendar Management
Records Management
Professional Correspondence
Fax/Document Routing.
Customer Service & Communication: Relationship Building
Vendor Relations
Conflict Resolution
Inter-departmental Collaboration.
Technical Proficiency: EPIC
Electronic Health Records (EHR) Systems
POS Systems
Microsoft Office Suite.
Medical terminology
Timeline
Patient Scheduler
Providence PACE
10.2024 - CurrentRead More
Patient Service Specialist
Providence Medical Group – Sunset Family Medicine
07.2023 - 10.2024Read More
Beer and Wine Manager
Basics Market
05.2022 - 07.2023Read More
Beer and Wine Manager
New Seasons Market Hawthorne
03.2019 - 08.2022Read More
Assistant Beer and Wine Manager / Clerk
New Seasons Market Hawthorne
08.2014 - 03.2019Read More
Portland Community College
Associate's from General Studies
Read More