Cody Bergeron
Alexandria,LA
Summary
Dynamic Sr. Clinical Specialist with a proven track record at Stryker, enhancing over 3,000 TKA procedures with high technical skills and outstanding interpersonal abilities. Excelled in customer engagement and product training. Maintains critical FDA certifications, demonstrating a commitment to excellence and innovation in clinical environments. Universally recognized as outstanding teammate, mentor and natural-born leader.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Mako Product Specialist
Stryker
Alexandria, LA
08.2018 - 01.2025
- Senior Clinical Robotic Representative for Stryker in over 3,000 TKA, 250 THA, and almost 100 PKA procedures.
- Provided live on-site clinical and technical expertise during surgeries in Louisiana and Arkansas.
- Ran robotic guidance module for the very first Mako TKA 2.0 cases performed in Louisiana.
- Trained surgeons, hospital staff, and internal coworkers as one of two designated Subject Matter Experts (SME) in Louisiana on Mako 2.0 TKA software release.
- Conducted and led staff in-services, cadaver certification labs, and trade show demonstrations.
- Cultivated strong relationships with internal and external customers to enhance customer service experience.
- Maintained FDA-regulated certification by Stryker in all three Mako robotic-assisted applications (Total Knee, Total Hip, and Partial Knee).
- Created and executed go-to-market strategies, maximizing product visibility and market penetration.
Lead OR Tech/Manager
Surgical Solutions
Texarkana, TX
05.2016 - 08.2018
- Provided technical expertise in live surgeries using camera and scope systems.
- Led a team of four employees, ensuring high productivity and excellent customer service.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Bachelor of Science - Biological Sciences
Louisiana State University
Baton Rouge, LA05-2011
Skills
- Excellent positive attitude
- Sales support
- Product training
- Customer engagement
- Outstanding interpersonal skills
- High technical skills
Accomplishments
- Recognized with Top Scholar Award for the highest training performance in 2 separate FDA-regulated Stryker training courses (Partial Knee, Joint Replacement 201)
- Named 1 of only 2 Subject Matter Experts in Louisiana & Arkansas Branch for Mako 2.0 release, travelling statewide to train surgeons and Stryker clinical reps on major platform features
- Nominated and served for 3 years on nationwide Mako Technology Council providing valuable field expertise on new product development, training materials, and quality improvement
- Valedictorian of New Iberia Senior High School with Full Academic Scholarship to LSU
Certification
- Achieved and maintained through continuing education Mako Total Knee, Total Hip, and Partial Knee certifications
References
Dr. Timmothy Randell, Orthopedic Surgeon
(225) 772-1935
Dr. Jeffrey Garrison, Orthopedic Surgeon
(318) 613-0974
James Thomas, Nurse Practitioner
(337) 353-1656
Mandy Guilliams, Nurse Practitioner
(318) 625-9101
Mark Turner, MBA, Mako Product Specialist
(318) 290-1223
Timeline
Sr. Mako Product Specialist
Stryker
08.2018 - 01.2025
Lead OR Tech/Manager
Surgical Solutions
05.2016 - 08.2018
- Achieved and maintained through continuing education Mako Total Knee, Total Hip, and Partial Knee certifications
Bachelor of Science - Biological Sciences
Louisiana State University
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