Jaden Sutton
Wilson Kia
Brandon,MS
1
Certification
3
years of professional experience
Motivated Product Specialist experienced in product marketing and customer service. Achieved successful product launches and enhanced customer experiences through strong problem-solving skills and effective communication. Focused on leveraging analytical capabilities to support cross-functional teams and transition into new field.
Work History
Product Specialist
1 Year 2 Months- Assisted in product demonstrations, ensuring customer engagement and satisfaction.
- Educated customers on vehicle features, benefits, and financing options.
- Managed customer inquiries through multiple communication channels effectively.
- Collaborated with sales team to streamline inventory management processes.
- Facilitated training sessions for new staff on product knowledge and sales techniques.
- Supported promotional events by coordinating logistics and engaging with attendees.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Continually expanded knowledge of Kia Full Line product line.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products for customers.
- Collaborated with sales teams to develop effective selling strategies and materials, boosting sales performance.
- Prepared pricing agreements and contracts to close sales.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Associate
1 Year 8 Months- Optimized checkout processes, reducing wait times and improving customer satisfaction scores.
- Collaborated with team members to execute promotional displays, enhancing customer engagement and sales.
- Trained new associates on operational procedures and safety protocols to improve team efficiency.
- Assisted in inventory management processes, ensuring stock availability and accurate product placement.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Gathered, organized and input information into digital database.
Education
High School Diploma
- Academy Scholarship Recipient
- 3.5 GPA
- Culinary Arts Member
Skills
Product training
Product demonstrations
Product launches
Product lifecycle management
Sales expertise
Pricing strategy
Product marketing
High technical skills
Technical knowledge
Sales expertise
Positive attitude
Demonstrations
Excellent positive attitude
Accomplishments
- Achieved Sales Person of the Month twice by completing Sales with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved Senior SalesPerson through effectively helping team members with Product Knowledge.
Certification
- CPSP - Certified Professional Sales Person
- CPR Training - Since 2019
Interests
Enjoying the art of baking and pastry-making
experimenting with recipes.
Cooking
Baking
I like trying new recipes and food trends.
Sharing recipes
cooking tips
and culinary experiences through blogs and social media platforms.
Playing Sports
Running
Video Gaming
Gym Workouts
Mindfulness Practices
Martial Arts
Timeline
Product Specialist
Wilson Kia
07.2025 - CurrentRead More
Associate
Walmart
11.2023 - 07.2025Read More
Brandon High School
High School Diploma
Read More