Talented Team Lead skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
9
9
years of professional experience
Work History
Shift Lead, Expert, Line Trainer
Applebee's Neighborhood Grill & Bar T.L. Cannon LL
08.2015 - Current
Improved team efficiency by implementing task management strategies.
Enhanced customer satisfaction through effective conflict resolution and prompt service.
Trained new employees on company policies, procedures, and best practices for optimal performance.
Streamlined inventory management processes to reduce waste and increase profitability.
Collaborated with management to develop strategies for improving overall store operations.
Maintained clean and organized work environment, ensuring safety standards were met consistently.
Evaluated employee performance regularly, providing constructive feedback for growth opportunities within team structure.
Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
Established positive rapport with customers and staff members alike through strong communication skills.
Ensured compliance with company policies as well as local health department regulations throughout daily operations.
Completed store opening and closing procedures.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Trained and mentored numerous new personnel hired to fulfill various roles.
Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring.
Over Night Maintenance Team Lead
Walmart
01.2022 - 09.2023
Inspected and monitored work areas, examined tools and equipment and provided employee safety training to prevent, detect and correct unsafe conditions or violations of procedures and safety rules
Determined schedules, sequences and assignments for work activities based on work priority, quantity of equipment and skill of personnel
Maintained equipment in good working order with regular preventive maintenance
Promoted performance-oriented culture with regular assessments of employee work
Minimized workplace hazards and accidents through continuous monitoring and training initiatives
Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
Offered to assist with additional tasks to keep projects on-task and meet tight deadlines.
Managed efficient teams of up to 10 employees.
Education
GED -
GED
Exeter, NH
07.2010
High School -
Raymond High School
Raymond, NH
06.2010
Skills
Inventory Monitoring
Employee Performance Evaluation
Facilities Maintenance
Safety Protocols
Skilled Maintenance and Repair
Decision-Making
Job Prioritizing
Worker Training
Hand and Power Tool Operation
Team Collaboration
Personnel Management
Safety Compliance
OSHA Compliance
Maintenance Planning
Multitasking and Prioritization
Certification
Timeline
Over Night Maintenance Team Lead
Walmart
01.2022 - 09.2023
Shift Lead, Expert, Line Trainer
Applebee's Neighborhood Grill & Bar T.L. Cannon LL
08.2015 - Current
GED -
GED
High School -
Raymond High School
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