Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Cody Bird

Little Rock,AR

Summary

Dynamic Outside Sales Representative with proven record of creating valuable, customized solutions. Highly talented and driven to exceed expectations and sales goals. Identifies leads, manages prospects and acquires new business while servicing existing clients.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales

Jayco of Little Rock
Benton , AR
02.2024 - Current
  • Developed and implemented successful sales strategies to increase group sales.
  • Attracted customers and boosted sales by neatly arranging sales signage.
  • Led training sessions for sales representatives to enhance product knowledge and sales techniques.
  • Attended weekly meetings with sales team members to discuss strategies for increasing sales volume.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Achieved sales goals, increasing revenue for top accounts and expanding personal sales portfolio.

Service Manager

Firestone Auto Care
Little Rock, AR
08.2018 - 01.2024
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Monitored service performance metrics to identify areas of improvement.
  • Resolved customer complaints in a timely manner.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
  • Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
  • Trained new employees on the use of customer relationship management software systems.
  • Analyzed existing processes for potential cost savings initiatives.
  • Maintained accurate records of all service requests, including resolution times and costs incurred.
  • Ensured compliance with applicable laws and regulations related to services provided.
  • Coordinated with other departments within the organization to ensure seamless delivery of services.

Education

Associate of Applied Science - Aviation Maintainence Technology

Southern Arkansas University Tech
Camden, AR
05-2018

Some College (No Degree) - Business Admin And Finance

University of Arkansas At Little Rock
Little Rock, AR

Skills

  • Sales Tracking
  • Increasing sales
  • Sales collaboration
  • Sales generation
  • Concession sales
  • Sales strategizing
  • Closing sales
  • Sales operations
  • Sales Promotions
  • Personal sales
  • Sales targets
  • Sales calls
  • Sales negotiations
  • Sales Forecasts
  • Sales Support
  • Policy and Procedure Enforcement
  • Employee Training and Development
  • Budget Control
  • Customer Service
  • Staff Supervision
  • Customer Service Management
  • Culture development
  • Relationship Building
  • New Employee Hiring
  • Productivity monitoring
  • Goal Setting
  • Project Planning
  • Service Quality Management
  • Workplace Safety
  • Multiple Priorities Management
  • Work Planning and Prioritization

Affiliations

  • Auto body repair
  • Engine repair
  • Avid hunter
  • Volunteer Firefighter

Accomplishments

  • 4 time salesmen of the month
  • 3 time service manager of the year (for the state of Arkansas)

Certification

  • ASE certified
  • First aid certified
  • CPR certified

References

References available upon request.

Timeline

Sales

Jayco of Little Rock
02.2024 - Current

Service Manager

Firestone Auto Care
08.2018 - 01.2024

Associate of Applied Science - Aviation Maintainence Technology

Southern Arkansas University Tech

Some College (No Degree) - Business Admin And Finance

University of Arkansas At Little Rock

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Cody Bird