Summary
Overview
Work History
Education
Skills
Timeline
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Cody Brown

Yucaipa,CA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

13
13
years of professional experience

Work History

General Manager

Papa Johns
09.2019 - 02.2024
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Spray Foam Applicator

All Seasons Insulation
04.2015 - 08.2019
  • Increased energy efficiency for clients'' properties through meticulous attention to detail in assessing insulation needs and properly sealing building envelopes.
  • Delivered high-quality results with precise application techniques, ensuring proper coverage and thickness of spray foam insulation.
  • Held or positioned spray guns to direct spray onto articles.
  • Fabricated fiberglass pipe and duct materials for installation in commercial and residential projects.
  • Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
  • Maintained clean and organized job sites by responsibly disposing of materials and containing overspray.
  • Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.
  • Filled hoppers, reservoirs and pans with material used to coat, paint or spray using conveyors or pails.
  • Applied and handled insulating products such as foam, fiberglass and cloth with mud.

Professional Carpet Cleaner

Quality Carpet Care
08.2014 - 04.2015
  • Operated buffers and burnishers to clean and polish floors.
  • Upheld strict quality control standards by conducting regular reviews of completed jobs, identifying areas for improvement or re-cleaning as needed.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Hookah Maker

Smoking Mirrors
03.2013 - 04.2014
  • Used gauges, templates, and other measuring devices to inspect production parts.
  • Inspected equipment and materials to verify safety and quality standards.
  • Innovated new flavor combinations based on customer preferences, keeping the menu fresh and appealing to returning patrons.
  • Developed strong relationships with regular customers, resulting in increased loyalty and positive word-of-mouth referrals.
  • Completed tasks on time to meet quality and safety standards.

Pizza Maker

Pizza Chalet
05.2011 - 07.2011
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Monitored food temperatures to meet quality and safety standards.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Monitored and maintained clean working areas and cooking surfaces.

Education

High School Diploma -

Yucaipa High School
Yucaipa, CA
06.2013

Skills

  • Inventory Tracking and Management
  • Direct Sales
  • Staff Supervision
  • Facility Management
  • Team training and development
  • Labor Cost Controls
  • Quality Assurance
  • Customer Service
  • Vendor relationships
  • Team Leadership
  • Inventory Control
  • Cost Control

Timeline

General Manager

Papa Johns
09.2019 - 02.2024

Spray Foam Applicator

All Seasons Insulation
04.2015 - 08.2019

Professional Carpet Cleaner

Quality Carpet Care
08.2014 - 04.2015

Hookah Maker

Smoking Mirrors
03.2013 - 04.2014

Pizza Maker

Pizza Chalet
05.2011 - 07.2011

High School Diploma -

Yucaipa High School

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Cody Brown