Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver. Great at juggling tasks between my team and others. Eager to learn new traits and skills to better the work at hand.
Work History
Team Supervisor
9 Years 2 Months
Sam's Club | 08.2017 - Current
Trained and mentored new team members on sales techniques and customer service excellence.
Implemented process improvements that enhanced team efficiency and customer satisfaction scores.
Supervised daily operations, ensuring compliance with company policies and safety standards.
Coordinated inventory management, optimizing stock levels to reduce shortages and excess.
Led scheduling efforts, balancing workforce needs with operational demands to maximize productivity.
Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
Evaluated team member performance regularly, providing guidance for professional growth and development.
Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
Education
High School Diploma
White House High School | White House, TN | 05-2015