Cody Canales

• Conducted regular site meetings across 12+ warehouses with 100+ team members, fostering open communication channels for efficient problem-solving and progress updates.
• Designed best practices for quality, efficiency, and loss mitigation for stellar customer experience, leading to #1 performance company-wide.
• Developed strong relationships with clients across 8 major grocery retailers through consistent communication of project updates and prompt resolution of concerns or issues.
• Resolved app/software errors using JIRA and standardized bug reports with engineering teams

• Trained hundreds of employees on company policies, procedures, and best practices for optimal performance.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Increased shift productivity by 100% with culture shift and efficiency change, by setting clear expectations and providing consistent guidance on job responsibilities.

• Consistently met deadlines and quality goals for 100% accuracy and timeliness.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

• Collaborated with Samsung, Microsoft, Playboy, high-profile artists, and various production teams across 8 campaigns to facilitate smooth operations, avoiding disruptions and delays.
• Led a team of 4 to Boston and produced an NHL event, hosting player autographs and tech tests.
• Supported on-time project completion by effectively prioritizing tasks and managing workflow.
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.

• Studied new and vintage technology to understand and improve various electronics.
• Performed troubleshooting and diagnosis of malfunctioning equipment, serving 100+
  clients.
• Maintained compliance with regulatory standards and safety requirements.

•Built relationships with 20+ families across 4 communities to provide best learning environment for children.

• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.

• Implemented classroom management techniques that fostered positive and inclusive learning environment for all students.