Cody Carskaddon
Roseville,CA
Summary
Detail-oriented team player with strong organizational skills seeking a full time position that can showcase my ability to have a positive attitude and be a part of a team that sets and achieves goals regularly. I have a positive and infectious personality with excellent relationship-building skills and am committed to developing long term relationships to foster recurring business.
Overview
16
16
years of professional experience
Work History
Retail Sales Lead
Comcast Cable Company
Roseville, CA
04.2018 - Current
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Increased customer satisfaction by resolving issues promptly and professionally.
- Collaborated with team members to achieve monthly sales targets consistently.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Increased employee productivity through effective training programs, performance reviews, and feedback sessions.
- Achieved goals by developing and executing strategic plans and performance metrics.
Assistant General Manager
Zocalo
Roseville, CA
07.2012 - 04.2018
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Mentored staff members, creating a supportive work environment that thrived in customer service.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Shift Leader
Starbucks Coffee Company
Fair Oaks, CA
10.2009 - 03.2012
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Catering Coordinator
Boudin SF
Roseville, CA
02.2008 - 04.2010
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Ensured seamless execution of events with diligent planning and attention to detail.
- Increased repeat business through strong relationship-building with clients and vendors.
- Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
Education
American River College
Sacramento, CA05.2012
Foothill High School
Sacramento, CA05.2008
Skills
- Maintaining Clean Work Areas
- Cash Handling
- Recruiting and Hiring
- Sales Expertise
- Customer Experience Enhancement
- Staff Development
- Payroll and Invoicing
- Staff Scheduling
Timeline
Retail Sales Lead
Comcast Cable Company
04.2018 - Current
Assistant General Manager
Zocalo
07.2012 - 04.2018
Shift Leader
Starbucks Coffee Company
10.2009 - 03.2012
Catering Coordinator
Boudin SF
02.2008 - 04.2010
American River College
Foothill High School