Cody Carskaddon
Roseville,CA
Summary
Detail-oriented team player with strong organizational skills seeking a full time position that can showcase my ability to have a positive attitude and be a part of a team that sets and achieves goals regularly. I have a positive and infectious personality with excellent relationship-building skills and am committed to developing long term relationships to foster recurring business.
Overview
16
16
years of professional experience
Work History
Retail Sales Lead
Comcast Cable Company
04.2018 - Current
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Increased customer satisfaction by resolving issues promptly and professionally.
- Collaborated with team members to achieve monthly sales targets consistently.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Increased employee productivity through effective training programs, performance reviews, and feedback sessions.
- Achieved goals by developing and executing strategic plans and performance metrics.
Assistant General Manager
Zocalo
07.2012 - 04.2018
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Mentored staff members, creating a supportive work environment that thrived in customer service.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Shift Leader
Starbucks Coffee Company
10.2009 - 03.2012
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Catering Coordinator
Boudin SF
02.2008 - 04.2010
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Ensured seamless execution of events with diligent planning and attention to detail.
- Increased repeat business through strong relationship-building with clients and vendors.
- Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
Education
American River College
Sacramento, CA05.2012
Foothill High School
Sacramento, CA05.2008
Skills
- Maintaining Clean Work Areas
- Cash Handling
- Recruiting and Hiring
- Sales Expertise
- Customer Experience Enhancement
- Staff Development
- Payroll and Invoicing
- Staff Scheduling
Timeline
Retail Sales Lead
Comcast Cable Company
04.2018 - Current
Assistant General Manager
Zocalo
07.2012 - 04.2018
Shift Leader
Starbucks Coffee Company
10.2009 - 03.2012
Catering Coordinator
Boudin SF
02.2008 - 04.2010
American River College
Foothill High School
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