CODY CHESTNUT
Brooklyn,NY
Summary
Customer-savvy worker that is a dedicated team player with excellent interpersonal skills. Courteous and friendly in customer interactions, when given direction and taking requests. Constantly found new ways to exceed customers' expectations with personalized service. Offer a positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Bring ability to quickly learn company products and services to ensure accurate and efficient customer support.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Summer Youth Employment
Brooklyn, NY
07.2024 - 09.2024
- Contacted customers about upcoming appointments.
- Accessed customer profile and plans.
- Data entry, process paperwork, gather detailed information for customer profiles.
Restaurant Host
IHOP Coney Island
Brooklyn, NY
07.2021 - 09.2021
- Monitored front entrance for new guests and assisted servers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Answered questions about hours, seating and menu information.
- Supported servers, food runners and bussers by keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups.
- Informed servers of newly seated parties for prompt service.
- Routinely answered telephones, took to-go orders by phone and completed transactions for delivery of takeout orders.
Education
High School Diploma -
Brooklyn Collaborative Studies High School
Brooklyn06.2025
Skills
- Customer relations
- Interpersonal communication skills
- Data entry
- Guest inquiries
- Active listening and communication
- Professional demeanor
Timeline
Customer Service Representative
Summer Youth Employment
07.2024 - 09.2024
Restaurant Host
IHOP Coney Island
07.2021 - 09.2021
High School Diploma -
Brooklyn Collaborative Studies High School
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