Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Clinger

New Stanton,PA

Summary

Hardworking employee who gives his best every day. I have over 7 years of management experience. I have won a few awards while working at the hotel OSC(Omni Service Champion). I work well with everyone and always come to work.

Overview

11
11
years of professional experience

Work History

Spark Driver

Spark
11.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Overnight Supervisor

Sheetz
04.2019 - 09.2022
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
  • Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies.
  • Completed end of day computer and paperwork to wrap up the days sales and other statistics like lottery payouts.

Housekeeping Supervisor

Omni Bedford Springs Resort
06.2013 - 04.2019
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Education

None -

Chestnut Ridge Senior High School
New Paris, PA

Skills

Patience and understanding

Flexible Schedule

Heavy Lifting

Staff Development

Business Management

Self Motivation

Teamwork and Collaboration

Reliability

Team building

Timeline

Spark Driver

Spark
11.2022 - Current

Overnight Supervisor

Sheetz
04.2019 - 09.2022

Housekeeping Supervisor

Omni Bedford Springs Resort
06.2013 - 04.2019

None -

Chestnut Ridge Senior High School

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Cody Clinger