Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ludoan Irene Vazquez

Ocala,Florida

Summary

Proven track record in enhancing customer satisfaction and driving sales growth at Nestle Ice Cream, leveraging strong problem-solving and customer service skills. Achieved safe driving records and on-time delivery excellence as a Spark Driver at Walmart. Skilled in route planning and time management, adept at developing tailored solutions to meet diverse customer needs. Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

22
22
years of professional experience

Work History

Spark Driver

Walmart
08.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Assistant

ATV Logistic Corp.
02.2021 - 08.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry.

Human Resourses Assistance

Payco Foods Corp
02.2003 - 12.2003
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.

Sales Representative

Nestle Ice Cream,
06.2002 - 08.2005
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Maintain itineraries and weekly report of each sales supervisor.
  • Maintain daily communication with sales personnel regarding different purpose: donations, settings, services, meetings, etc.


Education

BBA - Marketing

Universidad De Puerto Rico
Bayamon, Puerto Rico
05.2002

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Problem-Solving
  • Patience and understanding
  • Route Planning
  • Maintaining files
  • Administrative Skills
  • Microsoft Office
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Spark Driver

Walmart
08.2023 - Current

Assistant

ATV Logistic Corp.
02.2021 - 08.2023

Human Resourses Assistance

Payco Foods Corp
02.2003 - 12.2003

Sales Representative

Nestle Ice Cream,
06.2002 - 08.2005

BBA - Marketing

Universidad De Puerto Rico

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Ludoan Irene Vazquez