Cody Cunningham
San Bernardino,CA
Summary
Business Administration graduate with experience in customer service, data management, research, and administrative support. Skilled at maintaining accurate records, processing information with a high degree of accuracy, and communicating effectively in fast-paced environments. Recognized for strong organizational skills, attention to detail, analytical thinking, and the ability to manage multiple priorities while delivering dependable, customer-focused service.
Overview
4
4
years of professional experience
Work History
AI Data Trainer
Data Annotation
San Bernardino, California
06.2025 - Current
- Reviewed, categorized, and annotated high volumes of content in accordance with detailed guidelines
- Applied consistent judgment to evaluate content quality, safety, and policy alignment
- Identified and corrected errors to maintain data accuracy and integrity
- Evaluated outputs for factual accuracy, tone, and appropriateness
- Managed multiple concurrent projects, adapting quickly to evolving priorities and guidelines
- Completed structured writing and evaluation tasks to refine AI-generated content
Beertender
Hamilton Family Brewery
Rancho Cucamonga, CA
10.2023 - 10.2025
- Handled cash transactions and maintained accuracy in financial reporting
- Assisted in training new employees on procedures, policies, and service standards
- Delivered high-quality service in a fast-paced, high-volume environment while maintaining professionalism under pressure
- Managed customer interactions, including resolving conflicts and enforcing company policies
- Monitored guest behavior to maintain a safe and compliant environment
- Maintained organization and cleanliness in accordance with operational standards
- Recognized as Employee of the Month for reliability and consistent performance
Barista & Trainer
Butter Cafe & Bakery
Upland, CA
08.2022 - 08.2023
- Trained and supervised new staff, reinforcing company standards and safety compliance
- Developed and updated training materials to improve onboarding and operational consistency
- Created a training guide tailored to in-store equipment and procedures
- Managed daily orders, inventory, and transactions with a high level of accuracy
- Delivered professional customer service while resolving inquiries and issues efficiently
- Collaborated with management to improve processes and introduce new menu items
Education
Bachelor of Arts - Business Administration (Management Concentration)
California State University
San Bernardino, CA12-2023
Associate of Arts - Music Performance
Crafton Hills College
Yucaipa, CA06-2020
Skills
- Customer service
- Administrative support
- Data entry and information management
- Microsoft Excel, Word, and PowerPoint
- Google Workspace (Docs, Sheets, Calendar)
- Written and verbal communication
- Workflow coordination and task prioritization
- Organization and time management
- Attention to detail and accuracy
- Process consistency and compliance
- Cross-functional collaboration
- Analytical thinking and problem-solving
- Ability to work effectively in fast-paced, high-volume environments
Timeline
AI Data Trainer
Data Annotation
06.2025 - Current
Beertender
Hamilton Family Brewery
10.2023 - 10.2025
Barista & Trainer
Butter Cafe & Bakery
08.2022 - 08.2023
Bachelor of Arts - Business Administration (Management Concentration)
California State University
Associate of Arts - Music Performance
Crafton Hills College