Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cody Dickmann

Coweta

Summary

Dynamic customer service professional with a proven track record at AutoZone, excelling in problem-solving and active listening. Recognized for enhancing service efficiency and training new staff. Skilled in data entry and safe food handling, I bring a positive attitude and energy to every interaction, ensuring exceptional customer experiences. I also developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

AutoZone
06.2024 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new employees on customer service protocols and best practices.
  • Collaborated with team members to streamline service processes, enhancing overall efficiency.
  • Gave accurate information on best course of action to resolve issues with the customers vehicles

Food Service Worker

Braums Ice Cream And Dairy
04.2022 - 05.2024
  • Assisted in food preparation and serving in fast-paced environment.
  • Maintained cleanliness and organization of workstations to ensure safety compliance.
  • Followed standard operating procedures for food handling and storage practices.
  • Delivered exceptional customer service by addressing inquiries and fulfilling orders promptly.
  • Collaborated with team members to optimize workflow during peak service hours.
  • Participated in training sessions to enhance food safety knowledge and skills.
  • Greeted customers at counter to fulfill requests and answer questions.

Education

Bachelor of Education - Elementary Education

Oral Roberts University
Tulsa, OK
05-2029

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Multitasking
  • Cleaning and sanitation
  • Positive attitude and energy
  • Safe food handling
  • Cash register operation
  • Food preparation

Certification

  • Parts Expert Certificate from AutoZone
  • Food Handlers Permit Holder

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

AutoZone
06.2024 - Current

Food Service Worker

Braums Ice Cream And Dairy
04.2022 - 05.2024

Bachelor of Education - Elementary Education

Oral Roberts University

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