Cody Dunmire

Communications Technician

Comcast

09.2007 - 01.2024

Improved network efficiency by implementing and maintaining communication systems and equipment.
Optimized system performance with regular testing, troubleshooting, and repairs of communication devices.
Enhanced customer satisfaction by providing timely technical support for communication issues.
Collaborated with team members to complete complex projects on time and within budget.
Increased system reliability through routine maintenance of communication equipment and infrastructure.
Reduced downtime by promptly addressing and resolving technical issues related to communication systems.
Provided training to clients on the proper use and maintenance of their communication systems, improving overall user experience.
Conducted site surveys to assess the feasibility of proposed communication installations, saving time and resources during project planning stages.
Contributed to a positive work environment by sharing expertise with junior technicians, fostering teamwork and professional development within the department.
Maintained accurate documentation of all service calls, installations, repairs, and upgrades for efficient record-keeping purposes.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Followed standards and procedures to maintain safe work environment.
Oversaw business telecommunication networks, telephones and office equipment.
Accurately read, understood and carried out written instructions.
Directed site surveys to ascertain best positioning of equipment for strongest signal reception.
Installed and maintained systems and analyzed users' needs.
Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Installed and configured new devices and system components.
Coordinated installation of new users and relocations of existing users.
Performed periodic system upgrades and maintenance to meet industry standards.
Responded to service requests during and after business hours.
Provided training to customers to enhance use and understanding of network systems.