Cody Francis
Plainfield,CT
Summary
My name is Cody Francis I have two years of experience as a manager. I am very good at managing the time giver for a task and dealing with multiple assignments at a time. I'm a quick learner and stay focused on task. I have basic knowledge on computers and applications on them such as excel, Word, PowerPoint.
pPerformance Instructor Lowes distribution, 06351, CT Training all the new team members on equipment and the fictions they will be doing on a daily basis. Checking on the amount of product coming into the yard for the day. To place team members in locations in the wearhouse that are going to impact the amount of product inflow. Helping team members with problems they are having and finding a solution to help them succeed. Assign team members to locations in the wearhouse and deal with call out. Check on amount of product being working throughout the day and report it back to assistant manager. Preforming daily checks on safety in the wearhouse and team members work./ppMy name is Cody Francis I have nine years of experience as a manager. I am very good at managing the time giver for a task and dealing with multiple assignments at a time. I'm a quick learner and stay focused on task. I have basic knowledge on computers and applications on them such as excel, Word, PowerPoint./p
I have five years of shipfitters experience at general dynamics electronic boat.
Overview
13
13
years of professional experience
Work History
Shipfitter
General dynamics electric boat
North Kingstown, RI
02.2020 - Current
- Layout, fabrication, assembly, and installation of foundations, structures, bulkheads, frames, components and deck packages
- Developing a working knowledge of structural weld joint fit-up/weld symbols, burning and grinding operations
- Aligning parts in relation to each other using jacks, clips and wedges through use of blueprints and templates
- Ability to read and interpret written policies, procedures and guidelines as work assignments will be accomplished using company drawings, test documents, technical manuals, and shipyard procedures
- Set up and operated fabricating machines to bend, cut, form, punch, drill, and assemble metal components
Forklift Operator
Frito lay
Killingly, CT
03.2017 - 11.2020
- Loaded and unloaded packages and merchandise from industrial trucks
- Inspected forklift equipment daily to ensure proper functioning
Performance Instructor
Lowes distribution
Lisbon, CT
04.2015 - 02.2017
- Training all the new team members on equipment and the fictions they will be doing on a daily basis
- Checking on the amount of product coming into the yard for the day
- To place team members in locations in the wearhouse that are going to impact the amount of product inflow
- Helping team members with problems they are having and finding a solution to help them succeed
- Assign team members to locations in the wearhouse and deal with call out
- Check on amount of product being working throughout the day and report it back to assistant manager
- Preforming daily checks on safety in the wearhouse and team members work
Customer Service Manager
Walmart
Lisbon, CT
04.2012 - 03.2015
- Managing ten associates throughout the day
- Helping then with questions with customer service
- Problem solving issues they would be having at customer service
- Managed customer service staff by communicating expectations and monitoring and analyzing results
- Maintained customer satisfaction by gathering actionable insights and offering solutions
- Worked cross-functionally with sales staff to rectify customer service issues or address specific requests
- Interacted with customers to quickly handle escalated queries and complaints
- Recruited and trained employees, fostering customer service mission and objectives
- Followed up with customers to drive satisfaction and gain service feedback
- Conducted monthly meetings to create business plans to drive successful monthly business
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Oversaw personnel to maintain adequate staffing and minimize overtime
Education
Bacon Academy
Colchester, CT08.2011
Skills
- Multitasking
- Problem solving
- Managing time
- Finishing task at hand
Personal Information
Title: Mr
Timeline
Shipfitter
General dynamics electric boat
02.2020 - Current
Forklift Operator
Frito lay
03.2017 - 11.2020
Performance Instructor
Lowes distribution
04.2015 - 02.2017
Customer Service Manager
Walmart
04.2012 - 03.2015
Bacon Academy