Cody Gray
Columbia,PA
Summary
Results-oriented Account Manager with 5 years of experience in driving client success and fostering strong relationships. Proven track record in managing a diverse portfolio of accounts, consistently exceeding targets and enhancing customer satisfaction. Skilled in strategic planning, negotiation, and problem-solving, with a focus on delivering tailored solutions that meet client needs. Adept at cross-functional collaboration, leveraging insights to optimize account performance and support business growth. Committed to maintaining high standards of service and developing long-lasting partnerships.
Overview
11
11
years of professional experience
Work History
Account Manager
Shamrock Environmental Corporation
02.2018 - Current
- Set and achieved company defined sales goals.
- Managed jobs for safety, efficiency and customer satisfaction.
- Safety Committee Chairman.
- Recorded accurate and efficient records in customer database.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Directed event marketing, sales and brand promotion.
- Created website and all marketing materials.
Truck Driver / Brand Ambassador
River Valley Disposal
01.2014 - 02.2018
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated rear load and side load garbage trucks as well as hook lift container trucks and container delivery units.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Documented mileage, deliveries, pickups and customer issues.
- Manged all social media outlets, website and networking events.
- Established and maintained positive relationships with customers.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
- Performed preventative maintenance services on fleet of trucks.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
Education
High School Diploma -
Columbia Jr/Sr. High School
Columbia, PA06-2010
Skills
- Lead Development
- Account Management
- Brand Management
- Client Relationship Management
- Project Management
- Salesforce CRM
- Networking skills
- Teamwork and Collaboration
- Business Development
Timeline
Account Manager
Shamrock Environmental Corporation
02.2018 - Current
Truck Driver / Brand Ambassador
River Valley Disposal
01.2014 - 02.2018
High School Diploma -
Columbia Jr/Sr. High School
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