Cody Hanley
Watkins,CO
Summary
Successful Assistant Delivery Manager with proven expertise in managing delivery programs on a large scale, expertly handling needs across 3 locations Pueblo, Colorado Springs, and Englewood. Coordinates schedules, teams and resources to consistently meet customer demands and exceed expectations.
Overview
9
9
years of professional experience
Work History
Assistant Delivery Manager
American Furniture Warehouse
05.2019 - Current
- Improved delivery efficiency by optimizing routes and scheduling for the team.
- Reduced customer complaints by implementing proactive communication strategies.
- Enhanced team performance by providing regular feedback, coaching, and training opportunities.
- Managed relationships with multiple departments to ensure smooth operations.
Delivery Lead
American Furniture Warehouse
09.2018 - 05.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Delivery Driver
American Furniture Warehouse
07.2015 - 09.2018
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Education
Trinidad State Junior College
Trinidad, COHigh School Diploma -
Trinidad High School
Trinidad, CO05.2008
Skills
- Issue Resolution
- Delivery Management
- Motivated
- Safety Management
- Team Leadership
Timeline
Assistant Delivery Manager
American Furniture Warehouse
05.2019 - Current
Delivery Lead
American Furniture Warehouse
09.2018 - 05.2019
Delivery Driver
American Furniture Warehouse
07.2015 - 09.2018
Trinidad State Junior College
High School Diploma -
Trinidad High School
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