Cody Hines
Virginia Beach,VA
Summary
Dynamic and results-driven operations executive with over 10 years of progressive leadership experience across organizational development, cross-functional team management, and strategic planning. Proven track record in optimizing workflows, enhancing employee performance, and driving operational excellence. Expertise in aligning departmental goals with broader business objectives through data-driven decision-making, process improvement, and performance analysis. Adept at leading high-impact teams, managing multi-channel communication, and improving operational efficiency while maintaining a strong focus on employee engagement and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Director of Operations
Kenneth Porter and Company
04.2025 - Current
- Spearhead all content operations across digital, print, and email marketing to ensure alignment with organizational branding and growth objectives.
- Develop and implement strategic campaigns focused on customer acquisition, retention, and cross-platform engagement.
- Manage and lead a multidisciplinary team, promoting accountability, innovation, and continuous performance improvement.
- Produce and oversee a high-visibility podcast initiative, executing content planning, production workflows, and audience growth strategies.
- Leverage data analytics to drive campaign optimization and enhance communication strategies organization-wide.
- Partner with executive leadership to ensure strategic alignment of media efforts with business goals and KPIs.
Vice President of Operations
The Eliza Hope Foundation
07.2025 - 01.2026
- Led operational strategy to enhance program efficiency and service delivery.
- Streamlined processes, reducing overhead and improving resource allocation across departments.
- Directed organizational initiatives that aligned with mission-driven goals and community needs.
- Fostered cross-departmental collaboration to improve project outcomes and stakeholder engagement.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
Executive Director/Pastor
TruNorth Church
01.2019 - Current
- Directed daily operations across all departments, including HR, programming, finance, and events, ensuring alignment with organizational mission and KPIs.
- Implemented strategic frameworks to improve departmental coordination, workflow efficiency, and volunteer engagement.
- Led weekly services and large-scale events, overseeing logistics, team management, and audience experience.
- Developed scalable staffing models and organizational structures for ongoing growth.
- Collaborated with senior leadership to execute high-impact initiatives and long-term planning.
Pipeline Manager
Movement Mortgage
07.2016 - 08.2025
- Oversaw end-to-end operational workflow of a high-performing pipeline, managing loan processing, timelines, and compliance requirements.
- Led recruitment, onboarding, and training initiatives for new team members, increasing efficiency and employee engagement.
- Developed and executed strategic operational plans to enhance productivity and ensure adherence to service-level agreements.
- Managed cross-functional communications with internal departments and external stakeholders to support customer satisfaction and business continuity.
- Delivered performance reports and insights to executive leadership, contributing to data-informed decision-making and team scalability.
Video Editor
Flagship Visuals
06.2013 - 07.2016
- Managed post-production workflows, editing multi-camera footage, graphics, and audio to meet creative and commercial goals.
- Maintained project integrity and branding while collaborating with directors and producers.
- Organized and archived all media assets for streamlined access and future use.
Skills
- Strategic Operations Management
- Cross-Functional Leadership
- Employee Development & Retention
- Process Improvement & Optimization
- Data-Driven Decision Making
- Client Relationship Management
- Budgeting & Financial Oversight
- KPI Tracking & Performance Reporting
- Organizational Development
- Talent Acquisition & Team Building
- Communication & Stakeholder Engagement
- Microsoft Office Suite CRM & Workflow Systems
Timeline
Vice President of Operations
The Eliza Hope Foundation
07.2025 - 01.2026
Director of Operations
Kenneth Porter and Company
04.2025 - Current
Executive Director/Pastor
TruNorth Church
01.2019 - Current
Pipeline Manager
Movement Mortgage
07.2016 - 08.2025
Video Editor
Flagship Visuals
06.2013 - 07.2016