Open To Work
Sophia Sylvia Jones
South Bronx Early College Academy Charter School
Bronx,NY
Work Preference
Job Search Status:
Open to workDesired Job Title
Operations ManagerDirector of OperationsOffice ManagerOffice Administrative AssistantWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation:
Bronx, NY, USAOpen to relocation:
NoSummary
Results-driven operations professional with over a decade of experience optimizing systems, managing teams, and ensuring regulatory compliance in public charter schools. Recognized for leading with ownership, improving operational workflows, and building strong relationships across departments, families, and agencies.
13
years of professional experience
Work History
Director of Operations
4 Years 4 Months- Own and lead all non-instructional functions for a growing charter school serving 300+ students, directly supervising 8 operations staff across security, front desk, custodial, and logistics.
- Streamlined the student enrollment and re-enrollment process using Schola and Common App, increasing enrollment efficiency by 20% while improving family communication touchpoints.
- Used internal dashboards to monitor enrollment conversion rates, vendor performance, and inventory turnover, leading to a 15% increase in student enrollment and a 25% decrease in procurement redundancies over two years.
- Managed $1M+ annual purchasing and vendor budget; implemented new procurement workflows that reduced average invoice processing time by 30%.
- Led all operational components of NYS exam coordination, including staffing, space planning, and digital readiness, ensuring 100% compliance with testing requirements.
- Drove full-cycle event logistics for over 15 school-wide trips and events annually, partnering with internal and external stakeholders to deliver seamless, safe, and equitable experiences.
- Developed and executed building maintenance and safety compliance plans across FDNY, HVAC, elevator inspections, and OSHA-aligned protocols-ensuring zero compliance violations.
- Established a recurring feedback loop with the leadership team, driving data-informed improvements in safety drills, inventory oversight, and student transitions.
Operations Manager
4 Years 9 Months- Oversaw day-to-day school operations for a charter middle school, including building facilities, transportation, procurement, and testing compliance.
- Managed Title 1 funding-related documentation and aligned internal protocols with NYC DOH, improving audit-readiness and increasing program funding utilization.
- Created and monitored enrollment trackers and recruitment strategy dashboards, supporting a 15% increase in student applications over two years.
- Served as a strategic partner to school leadership and families, ensuring transparency, cultural responsiveness, and smooth coordination during transitions and emergencies.
- Enhanced internal systems for supply ordering, field trip planning, and vendor relationships-cutting down redundant purchases by 25%.
Operations Manager
3 Years 9 Months- Led front-line operations for a 6th-8th grade charter school; coordinated student recruitment, enrollment, and records across ATS, Skedula, and iContact systems.
- Played a pivotal role in school startup logistics including lottery enrollment, compliance filings, and new staff onboarding.
- Managed internal communications, coordinated substitute coverage, and oversaw field trip execution.
- Supported end-of-year audits by maintaining accurate and timely data entry, helping reduce flagged issues in city reporting.
Education
B.A. - Sociology
Skills
Strategic Operations Management
Budget Oversight & Vendor Negotiation
Regulatory Compliance (NYSED
FDNY
DOE)
Team Leadership & Talent Development
Event Planning & Stakeholder Engagement
Facilities Maintenance & Safety Protocols
SIS Technology Integration (ATS
FAMIS
OPT- NYSED portals
Schola)
Testing Operations (NYS
Computer-Based Assessments)
Emergency Response & Safety Drill Planning
CPR/AED Certified
Spanish (Conversational)
Timeline
Director of Operations
South Bronx Early College Academy Charter School
05.2022 - Current
Operations Manager
South Bronx Early College Academy Charter School
08.2017 - 05.2022
Operations Manager
Tech International Charter School
11.2013 - 08.2017
Barnard College, Columbia University
B.A. from Sociology