Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cody Howard

Haverhill

Summary

Professional with extensive background in security operations, prepared for leadership in safeguarding assets and ensuring operational integrity. Adept at team collaboration and driving results, adaptable to changing needs and environments. Skilled in risk assessment, incident management, and strategic planning. Known for reliability, strong problem-solving abilities, and effective communication with diverse teams.

Overview

11
11
years of professional experience

Work History

Operations Manager

Securitas
06.2023 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Investigated incidents and wrote reports.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
  • Improved response time to incidents by developing effective communication protocols within the security team.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
  • Conducted drills to keep security staff on alert and proficient with established plans.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.

Security Supervisor

Exeter Hospital
08.2022 - 05.2023
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Trained new security officers on hospital policies, emergency response plans, and communication strategies.
  • Conducted thorough investigations into security breaches, reporting findings to management for appropriate action.

Correctional Officer

Strafford County Department Of Corrections
06.2020 - 08.2022
  • Following all federal, state and local laws
  • Following the department Operational Guidelines regarding all assigned duties
  • Reporting for duty at the designated time dressed in proper uniform
  • Demonstrating his/her knowledge of accepted correctional practices through the utilization of the Strafford County Department of Corrections Operational Guidelines
  • Supervising and giving instruction to incarcerated inmates
  • Being proficient at implementing emergency procedures by following the Strafford County Department of Corrections Emergency Manual
  • Being proficient in all areas of responsibility i.e.: Housing Pods 1,2 and 3, Zone Officer, and Reception Officer
  • Perform oversight and assistance in the conduct of the departments programs designed to transition inmates into society and reduce the recidivism rate of released inmates
  • Conducting headcounts accurately and promptly and visually identify each inmate
  • Maintaining the Officer's and Visitor's Logs
  • Maintaining a pass-on of all relevant events
  • Doing daily searches of his/her area to make sure it is safe and secure
  • Conducting clothed and unclothed search on inmates, when necessary
  • Conducting metal detectors searches on civilians entering the facility
  • The general housekeeping of his/her area
  • Enforcing all inmate rules of the Strafford County Department of Corrections
  • Having knowledge of and proficiently protect the due process rights of all inmates incarcerated at the facility
  • Performing any and all other duties as assigned

Public Safety Officer Supervisor

Winchester Hospital
04.2014 - 06.2020
  • Working with the security manager, takes responsibility for the daily operation of the shift; assumes charge responsibilities in the absence of the shift manager and takes the lead role in responding to emergencies or major occurrences that require departmental intervention
  • Ensures department philosophy and expectations for customer service are met
  • Provides orientation to new employees; evaluates capability, performance, efficiency, and appearance of staff on a routine basis, completing formal performance evaluations annually; counsels, develops, and motivates support staff; utilizes hospital's corrective action process as appropriate; keeps support staff informed of all departmental/hospital activities, policies, and procedures; coordinates scheduling of operational staff ensuring adequate coverage at all times; and approves all time off requests
  • Ensures enforcement of hospital security regulations and that criminal violations and security problems are investigated and appropriately reported to management
  • Conducts security surveys/analyses/ALERT program to determine vulnerability and risk to the Institution and communicates risk reduction recommendations to appropriate parties
  • Responds to emergencies or major occurrences that require departmental managerial intervention; facilitates repairs to areas where security/safety breeches are issues
  • Oversees the monitoring and maintenance of department vehicles, any security system and equipment
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.

Education

High School Diploma -

Whittier Regional Vocational Technical
Haverhill, MA
05-2014

Skills

  • Incident investigation
  • Risk assessment
  • Emergency response
  • Performance evaluation
  • CCTV monitoring
  • Access control
  • Conflict resolution
  • Staff supervision
  • Team leadership

Languages

English
Full Professional

Timeline

Operations Manager

Securitas
06.2023 - Current

Security Supervisor

Exeter Hospital
08.2022 - 05.2023

Correctional Officer

Strafford County Department Of Corrections
06.2020 - 08.2022

Public Safety Officer Supervisor

Winchester Hospital
04.2014 - 06.2020

High School Diploma -

Whittier Regional Vocational Technical

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Cody Howard