Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager

Cody Howard

HAVERHILL,MA

Summary

Experienced with security operations, including risk assessment and crisis management. Utilizes strategic planning to enhance security measures and protect assets effectively. Track record of leading security teams and ensuring compliance with safety regulations.

Overview

11
11
years of professional experience

Work History

Operations Manager

Securitas
06.2023 - Current
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Investigated incidents and wrote reports.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
  • Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
  • Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
  • Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
  • Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
  • Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.

Security Supervisor

Exeter Hospital
08.2022 - 05.2023
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Participated in ongoing training programs to stay current on best practices in hospital security operations.
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
  • Trained new security officers on hospital policies, emergency response plans, and communication strategies.
  • Ensured proper functioning of all security equipment including metal detectors, intercoms, radios, panic buttons by conducting regular checks.
  • Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.

Correctional Officer

Strafford County Department Of Corrections
06.2020 - 08.2022
  • Following all federal, state and local laws
  • Following the department Operational Guidelines regarding all assigned duties
  • Reporting for duty at the designated time dressed in proper uniform
  • Demonstrating his/her knowledge of accepted correctional practices through the utilization of the Strafford County Department of Corrections Operational Guidelines
  • Supervising and giving instruction to incarcerated inmates
  • Being proficient at implementing emergency procedures by following the Strafford County Department of Corrections Emergency Manual
  • Being proficient in all areas of responsibility i.e.: Housing Pods 1,2 and 3, Zone Officer, and Reception Officer
  • Perform oversight and assistance in the conduct of the departments programs
  • Designed to transition inmates into society and reduce the recidivism rate of released inmates
  • Conducting headcounts accurately and promptly and visually identify each inmate
  • Maintaining the Officer's and Visitor's Logs
  • Maintaining a pass-on of all relevant events
  • Doing daily searches of his/her area to make sure it is safe and secure
  • Conducting clothed and unclothed search on inmates, when necessary
  • Conducting metal detectors searches on civilians entering the facility
  • The general housekeeping of his/her area
  • Enforcing all inmate rules of the Strafford County Department of Corrections
  • Having knowledge of and proficiently protect the due process rights of all inmates incarcerated at the facility
  • Performing any and all other duties as assigned

Security Supervisor

Winchester Hospital
04.2014 - 06.2020
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
  • Trained new security officers on hospital policies, emergency response plans, and communication strategies.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
  • Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
  • Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.

Education

High School Diploma -

Whittier Regional Vocational Technical
Haverhill, MA
05-2014

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Staff management
  • Schedule management

Languages

English
Full Professional

Timeline

Operations Manager

Securitas
06.2023 - Current

Security Supervisor

Exeter Hospital
08.2022 - 05.2023

Correctional Officer

Strafford County Department Of Corrections
06.2020 - 08.2022

Security Supervisor

Winchester Hospital
04.2014 - 06.2020

High School Diploma -

Whittier Regional Vocational Technical
Cody Howard