Cody Irby Olague
Longmont,CO
Summary
High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Barback
Whiskey River Saloon - Broadway
Nashville , TN
03.2024 - 08.2024
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Organized bottles and cans on shelves according to brand or type.
- Checked ID's before serving alcoholic beverages to patrons.
- Performed opening duties such as setting up supplies needed for service.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
Sales Associate
Play It Again Sports
Nashville , TN
02.2024 - 03.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Food Runner
Simmzy's Manhattan Beach
Manhattan Beach , CA
12.2023 - 02.2024
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
Navy
03.2019 - 07.2023
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Hopdoddy (Server/Host/Cashier/Food Runner)
El Segundo Location
El Segundo , CA
01.2018 - 02.2019
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with inventory as needed.
- Cleaned and maintained work areas on a regular basis.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Collected food and quickly delivered to customers' tables.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Responded quickly to customer concerns and escalated major issues to management.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Memorized dining room floor plans and understood seat number system.
- Double-checked meals placed in window against customer tickets for accuracy.
Catering Assistant
Dan Manalang
Los Angeles , CA
08.2014 - 06.2016
- Assisted in setting up and breaking down catering events.
- Prepared food items according to recipes and instructions.
- Ensured quality control of all food products before serving.
- Organized buffet tables, beverage areas, and other service stations prior to events.
- Kept track of inventory levels for all necessary items such as chafing dishes, plates, utensils.
- Provided excellent customer service by interacting with guests during events.
- Restocked supplies when needed throughout the duration of events.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Ensured proper storage of perishables in walk-in refrigerators, freezers, and dry storage areas.
- Supported chefs in preparing meals for large groups efficiently and on time.
Education
Some College (No Degree) - Undeclared
University of Colorado At Boulder
Boulder, COSome College (No Degree) - Accounting
Oregon State University
Corvallis, ORSkills
- Customer Service
- Analytical Skills
- Problem-solving aptitude
- Meticulous attention to detail
- Articulate communication skills
- Task Prioritization
- Teamwork and Collaboration
- Cultural Awareness
- Calm Under Pressure
Timeline
Barback
Whiskey River Saloon - Broadway
03.2024 - 08.2024
Sales Associate
Play It Again Sports
02.2024 - 03.2024
Food Runner
Simmzy's Manhattan Beach
12.2023 - 02.2024
Navy
03.2019 - 07.2023
Hopdoddy (Server/Host/Cashier/Food Runner)
El Segundo Location
01.2018 - 02.2019
Catering Assistant
Dan Manalang
08.2014 - 06.2016
Some College (No Degree) - Undeclared
University of Colorado At Boulder
Some College (No Degree) - Accounting
Oregon State University
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