Cody Iversen
Carbondale,PA
Summary
Team focused leader with experience in Asset Protection and Operations. History of developing peers, reinforcing operational excellence and best practices, as well as proactively combating losses to the company. Executes tasks with accuracy, efficiency, and strong communication. Actively seeking out new knowledge and is driven to advance within the company by delivering results, taking initiative, and contributing to a culture of improvement.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Asset Protection and Safety Manager
Lowe’s
Edwardsville, PA
2025 - Current
- Leads safety meetings, fostering a culture of safety and engagement among staff members.
- Reinforcing safety training programs for employees, enhancing workplace safety awareness.
- Conducting regular safety audits to identify hazards and ensure compliance with OSHA regulations.
- Analyzing reports to identify trends resulting in loss of profit and followed up by remedying the cause
- Collaborating with management to maintain company-wide safety policies, procedures, and guidelines.
Asset Protection Agent
Lowe’s
Scranton, PA
01.2024 - 01.2025
- Conducted investigations into suspicious activities and inventory discrepancies.
- Monitored store premises to deter theft and ensure safety compliance.
- Trained new team members on asset protection protocols and procedures effectively.
- Collaborated with Law enforcement to reduce inventory loss
Customer Service Associate
Lowe’s
Scranton, PA
01.2022 - 01.2024
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high customer volume with exceptional time management skills, minimizing wait times for customers.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
Education
Bachelor of Science - Criminal Justice and Psychology
Keystone College
La Plume, PA2023
Skills
- Investigational skills, analyzing data, and implementing solutions
- Reinforcing policies to ensure best practice is implemented
- Following up with peers and associates
- Training both peers and associates to ensure they have the necessary abilities and information to perform in role
- effective time management, ensuring tasks are done in an efficient manner
- Efficient with Microsoft platforms, ex Excel, Word, One Note
Certification
CPR Certified
Timeline
Asset Protection Agent
Lowe’s
01.2024 - 01.2025
Customer Service Associate
Lowe’s
01.2022 - 01.2024
Asset Protection and Safety Manager
Lowe’s
2025 - Current
Bachelor of Science - Criminal Justice and Psychology
Keystone College