CODY JESSEE
Springboro,Ohio
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Target
Middletown, Ohio
11.2021 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations
- Assisted customers with product selection, inquiries, and order customization requests
- Resolved customer concerns to meet unique needs and boost satisfaction
- Prevented store losses using awareness, attention-to-detail, and integrity
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively
- Ensured compliance with company policies and procedures for handling money, including counting back change accurately
- Assisted customers with locating products throughout the store and provided product knowledge information as needed
- Maintained accurate records of transactions using the point-of-sale system
- Followed all safety protocols regarding cash handling and security procedures
- Processed returns, exchanges, and refunds in accordance with store policy
- Greeted customers and provided friendly customer service.
Customer Service Specialist
Door dash
Middletown, Ohio
02.2020 - Current
- Provided exceptional customer service by ensuring timely delivery of packages and resolving any customer inquiries or complaints in a professional manner
- Employed problem-solving skills when faced with unexpected delays or obstacles along route in order to find suitable solutions quickly
- Established positive relationships with customers through friendly interactions and professionalism when delivering packages.
USSF Soccer Referee
USSF Soccer Referee
Dayton, Ohio
08.2015 - 09.2019
- Interacted with the coaches, players, and parents in a creative and positive way to keep everyone involved in the game
- Officiated soccer games following rules and procedures for each specific soccer division
- Kept track of event times, starting, and stopping play when necessary
- Disciplined players for unsportsmanlike conduct
- Consistently maintained high levels of focus throughout entire duration of each game while remaining attentive towards every detail
- Applied problem solving skills to analyze complex game scenarios and make effective decisions quickly
- Exhibited skillful use of body language to control flow of play when needed during matches
- Utilized critical thinking abilities to evaluate different angles of plays and determine if any fouls occurred or not
- Showed the ability to remain calm under pressure while dealing with difficult situations during matches
- Fostered positive relationships with players, coaches, parents, league officials, and other referees by demonstrating respect for everyone involved in the game
- Inspected sporting equipment to verify compliance with event and safety regulations
- Conferred with other sporting officials and coaches to provide information and coordinate activities.
Education
High School Diploma -
Great Rivers Connections Academy
01.2019
Nursing -
Sinclair College
Contact
Educational Feedback, Cash Register Operation, Shelving Items, Customer Complaint Resolution, Basic Math Functions, Refund Handling, Customer Service and Assistance, Customer Satisfaction, Coupon Redemption, To locate a job that appreciates an employee who is a hard worker, dependable and has a positive attitude. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
References
References available upon request
Timeline
Customer Service Cashier
Target
11.2021 - Current
Customer Service Specialist
Door dash
02.2020 - Current
USSF Soccer Referee
USSF Soccer Referee
08.2015 - 09.2019
High School Diploma -
Great Rivers Connections Academy
Nursing -
Sinclair College
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