Melinda Walking Eagle
Bismarck ,ND
Summary
Dynamic and reliable professional with extensive experience in customer service and food preparation, notably at Walmart and Holiday Inn. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in multitasking and maintaining high-quality standards, ensuring a safe and organized environment while managing diverse responsibilities.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Walmart
03.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cook Shift Leader
Holiday Inn
01.2022 - 03.2022
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
Cook
Prairie Knights Casino & Resort
08.2021 - 09.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Surveillance Operator
Rosebud Casino
02.2019 - 08.2020
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Manager
Ponderosa Elementary
01.2019 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Certificate Never Received It - Culinary
Le Cordon Bleu
Minnieapolis/StPaul MN Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Walmart
03.2022 - Current
Cook Shift Leader
Holiday Inn
01.2022 - 03.2022
Cook
Prairie Knights Casino & Resort
08.2021 - 09.2021
Surveillance Operator
Rosebud Casino
02.2019 - 08.2020
Manager
Ponderosa Elementary
01.2019 - 04.2019
Certificate Never Received It - Culinary
Le Cordon Bleu
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